Job Description
Rex Gorell Family Group has an exceptional opportunity available for an experienced Automotive Service Manager to join our multi-franchised dealership located in Geelong.
n
Working within a quick paced and high volume vehicle repair & maintenance department, this role involves leading a team of advisors, technicians, and administrative staff whilst working collaboratively with all internal departments to maintain the highest level of customer service.
n
General responsibilities will involve:
n
n
Planning, scheduling and monitoring daily activities of the service department and analysis of results to aim for uncompromised quality of service.
n
Ensure efficient delivery and pick-up of customer vehicles
n
Maintain, order and monitor all required workshop tools/equipment and parts in line with business guidelines and policies.
n
Assist with diagnosis of vehicle problems.
n
Provide technical support to sales teams as required.
n
Ensure ongoing training and performance management of the service team.
n




Maintain a safe work environment and ensure staff comply with OH&S; requirements.
n
n
You will be self motivated in delivering customer satisfaction and achieving CSI, be articulate in explaining vehicle service
requirements/outcomes,
have exceptional presentation and leadership skills to manage daily workshop operations.
n
If you are motivated by achieving and exceeding targets and KPI's within a customer service capacity and in return rewarded by the excellent incentives we offer than this this position may be the right chance for you.
n
Demonstrated experience using retail DMS Systems, vehicle service knowledge and/or mechanical experience will be highly regarded.
n
We are an equal opportunity employer and as part of the recruitment process, the successful applicant will be required to undertake a National police Check, have full work rights within Australia and hold a current drivers licence.
#J-*****-Ljbffr

📌 Service Manager - Automotive (Victoria)
🏢 Rex Gorell Group
📍 Victoria