22 Aug
|
My Guardian
|
New South Wales
22 Aug
My Guardian
New South Wales
Job Description
At My Guardian, we are passionate about delivering high-quality, person-centred support that empowers people living with disability to live independently, safely, and with dignity in their homes and communities.
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We are growing rapidly! Because of this exciting expansion, we are looking for a dynamic, compassionate Team Leader to step into this newly created role. If you are a natural leader who loves a hands-on approach and wants to shape a thriving team from the ground up, we want to hear from you.
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About My Guardian
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At My Guardian, we are passionate about delivering high-quality, person-centred support that empowers people living with disability to live independently, safely, and with dignity in their homes and communities.
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We are growing rapidly! Because of this exciting expansion, we are looking for a dynamic, compassionate Team Leader to step into this newly created role. If you are a natural leader who loves a hands-on approach and wants to shape a thriving team from the ground up, we want to hear from you.
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The Role
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As a SIL Team Leader, you will bridge the gap between high-level compliance and heart-led, frontline care. You'll oversee day-to-day operations across our SIL environments, ensuring our clients thrive and our support staff feel mentored and inspired.
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Key Responsibilities:
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Lead & Mentor: Coach, mentor, and inspire frontline support staff to drive high performance and accountability.
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Elevate Client Care: Oversee daily operations,
developing and reviewing person-centred support plans that truly align with client goals.
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Hands-on Support: Deliver high-quality personal care, domestic assistance, and social support alongside your team when needed.
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Master the Operations: Manage rosters, leave coverage, and recruitment needs in lockstep with our HR and Scheduling teams.
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Advocate & Connect: Guide clients through NDIS planning and reviews, while building rock-solid relationships with families and allied health professionals.
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Safety & Compliance: Ensure all homes are safe, welcoming, and 100% compliant with NDIS practice standards and incident reporting.
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Who You Are
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You are energetic, resilient, and possess a genuine passion for making a difference. You know how to balance empathy with solid organizational skills in a fast-paced environment.
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What you'll bring to the table:
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Proven leadership experience within the disability, community, or SIL sector.
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A deep understanding of person-centred care, NDIS frameworks, and compliance.
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Willingness to jump into flexible working arrangements, including on-call support, evenings, and weekends when the team needs you.
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Exceptional communication skills and the ability to manage incidents and behaviours of concern calmly and effectively.
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Cert III or IV in Disability, Individual Support, Community Services, or a related field. (desirable)
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A valid NSW Driver's Licence and the confidence to drive company vehicles.
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Please take note that only shortlisted candidates will be contacted.
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📌 Sil Team Leader | Greystanes (New South Wales)
🏢 My Guardian
📍 New South Wales