Job Description
Our client is seeking an experienced Credit Controller to manage a portfolio of major accounts, ensuring outstanding debts are collected efficiently and monthly collection targets are achieved. Working closely with finance, commercial and operational stakeholders, you will play a key role in resolving disputes, strengthening customer relationships and optimising cash flow performance.
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Our client is a well-established organisation with a robust reputation for delivering exceptional service and maintaining long-term customer relationships.
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Description
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Managing major customer accounts and driving collection outcomes.
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Following up overdue accounts to achieve monthly collection targets.
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Investigating, logging and resolving account disputes in collaboration with internal stakeholders.
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Monitoring customer accounts to ensure timely allocation of payments and credits.
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Liaising with Commercial Managers, Business Managers and customers to resolve outstanding issues.
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Preparing recommendations relating to legal recovery action, refunds and write-offs.
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Maintaining accurate customer records and account notes within internal systems.
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Assisting with month-end reporting activities.
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Supporting and mentoring less experienced team members where required.
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Building strong relationships across finance,



operations and customer-facing teams to improve collection performance.
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Profile
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A successful Credit Controller should have:
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A minimum of 4 years' experience in credit control, accounts receivable or a similar finance role.
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Strong knowledge of credit management and accounting principles.
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Tertiary qualifications in Accounting, Finance or a related discipline (preferred).
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Excellent stakeholder management and communication skills.
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Proven ability to manage competing priorities and meet deadlines.
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Strong problem-solving and dispute resolution capabilities.
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A customer-focused approach with the ability to build rapport and maintain positive relationships.
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High levels of resilience, accountability and attention to detail.
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A collaborative, reliable and professional work ethic.
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Job Offer
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Competitive salary ranging from $80,000 to $90,000 + Super
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Opportunity to manage a high-profile portfolio of key customer accounts.
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Exposure to senior stakeholders across finance, commercial and operational functions.
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Supportive and collaborative team environment.
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Ongoing career development and progression opportunities.
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A culture built on integrity, customer service excellence and continuous improvement.
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📌 Credit Controller (New South Wales)
🏢 MPAU Finance
📍 New South Wales