Job Description
Protectant Pest Management has more than 30 years experience in both domestic and commercial termite protection services.
n
PPM operates a comprehensive service network throughout the east coast of Australia, including Brisbane, Sydney, Melbourne, and country regional areas. Located in Kingston, you would be a joining close knit team who work towards the common goal of being the very best in the industry.
n
About the role
n
As a Customer Service Rep you will be required to contact our existing customer base to book in services. Duties include but not limited to:
n
n
Receiving inbound customer enquiries and making outbound calls to customers, documenting correspondence accurately;
n
Providing information about our products and services;
n
Inputting invoices and completing data entry as required; and
n
Liaising and providing support to Line Managers and other Departments as needed.
n
n
About you
n




We are looking for candidates with a positive growth mindset and the following:
n
n
More than 1 years' experience in a customer service environment;
n
Clear verbal and written communication skills;
n
Confident in conversing with different types of customers;
n
Ability to work autonomously within a team environment;
n
Ability to use multiple programs/systems and screen simultaneously; and
n
Solid computer and accurate data entry skills.
n
n
The successful candidate must be able to pass a pre-employment drug and alcohol and criminal/driver history checks.
n
This is an opportunity to work in a supportive team workplace within a stable, market leading organisation.You will be rewarded with a competitive salary and ongoing training.
#J-*****-Ljbffr

📌 Customer Service Representative (Queensland)
🏢 The White Ant
📍 Queensland