Job Description
Department of Government Services VIC–East Melbourne VIC is seeking a Team Manager to oversee day-to-day operational management of a Customer Care team across multiple contact channels. The role focuses on workload allocation, service quality and staff performance to meet service standards and targets.
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The role is based in Melbourne CBD, ongoing, and applicants must have rights to work in Australia. We emphasise diversity and an inclusive workplace, with versatile working options where possible.
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📌 Customer Care Team Leader -- Frontline Government Services (Victoria)
🏢 Department of Government Services VIC
📍 Victoria
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