Job Description
Branch Performance Supervisor
n
SIXT Australia
n
At SIXT Australia, we're redefining what premium mobility looks like.
n
Backed 100% by the NRMA, SIXT combines global expertise with the strength and trust of one of Australia's most recognised brands. With a modern fleet, premium locations, and high-performing teams, we deliver more than just vehicle rentals - we create exceptional customer experiences driven by performance, service, and operational excellence.
n
We operate in a fast-paced, performance-driven environment where accountability, customer focus, and strong commercial results go hand in hand.
n
We are currently seeking a driven and hands-on Branch Performance Supervisor to lead one of our locations and drive outstanding results through solid frontline leadership, operational excellence, and a high-performing team culture.
n
About the Role
n
As Branch Performance Supervisor, you will take full ownership of branch performance across sales, customer experience, fleet presentation, operations, and team leadership.
n
This is a hands-on leadership role where you will lead from the front, support day-to-day operations, coach your team to perform at a high level, and ensure every customer interaction reflects the premium SIXT experience.
n
You will play a key role in driving branch performance by balancing operational discipline with solid commercial awareness and customer service excellence.
n
Key Responsibilities
n
n
Drive branch sales performance and revenue growth through strong leadership, coaching, and customer engagement
n
Build and lead a high-performing team focused on accountability, ownership, and results
n




Create a strong sales culture by coaching team members to maximise every customer interaction
n
Deliver an exceptional customer experience across all touchpoints
n
Monitor and drive key branch KPIs across sales, utilisation, customer satisfaction, and operational performance
n
Ensure vehicles and branch facilities are maintained to premium presentation standards at all times
n
Oversee day-to-day branch operations with a strong focus on efficiency, consistency, and compliance
n
Manage customer concerns professionally and effectively to support long-term customer loyalty and retention
n
Support rostering, workflow management, and operational planning to maximise branch performance
n
Partner closely with your Area Performance Manager to deliver results across the 5 P's - People, Product, Processes, Premises, and Profit
n
n
About You
n
You are an energetic, customer-focused leader who thrives in a fast-paced, target-driven environment and enjoys motivating teams to achieve strong results.
n
To succeed in this role, you will bring:
n
n
Proven experience in retail, hospitality, automotive, or service-based leadership roles
n
A strong commercial mindset with the ability to drive performance and identify opportunities for improvement
n




A track record of achieving and exceeding sales or operational targets
n
Strong leadership, coaching, and people management capability
n
A passion for delivering high-quality customer experiences
n
Excellent communication, problem-solving, and organisational skills
n
High levels of accountability, initiative, and attention to detail
n
Confidence working with KPIs, reports, and performance metrics
n
The ability to work autonomously in a fast-paced operational environment
n
Flexibility to work weekends and peak trading periods
n
A current and valid Australian driver's licence
n
n
Vehicle rental industry experience is highly regarded, but not essential.
n
Why Join SIXT Australia?
n
n
Join a globally recognised premium mobility brand backed by the NRMA
n
Market-competitive salary package plus performance-based incentives
n
Monthly recognition programs celebrating high-performing branches and teams
n
Career development pathways into senior leadership and corporate roles
n
Opportunities to grow your career across our national network
n
Ongoing leadership training and development
n
Work with a modern fleet and premium product offering
n
Up to 30% off SIXT rentals worldwide for you
n
Up to 25% off SIXT rentals globally for family and friends
n
Access to a wide range of NRMA employee advantages and discounts
n
n
Why SIXT?
n
At SIXT, we reward performance.
n
If you are a motivated leader who can build strong teams, deliver exceptional customer experiences, and drive branch performance in a fast-paced environment, we'd love to hear from you.
#J-*****-Ljbffr

📌 Branch Performance Manager - Frankston (Victoria)
🏢 SIXT Australia - VIC
📍 Victoria