The JB Hi-Fi Group brings together three of Australia's best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S.;
Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our large store network, online, and in our commercial divisions, JB Hi-Fi Business, The Good Guys Commercial and E&S; Commercial.
JB Hi-Fi Group is the perfect place to
power your career,
and we're excited to hear from you.
Why join JB Hi-Fi Group?
Fast paced and exciting
environment where
diversity
is celebrated, and creativity and ideas are
valued
.
Competitive remuneration
to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
Access to exciting
career opportunities
and
comprehensive training and development programs
as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S; Trading).
Fantastic discounts
across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
We offer
12 weeks paid parental leave
for eligible primary carers (and a gift for new parents) and we
embrace flexibility
and offer
hybrid working
models for eligible roles.
Our
Employee Assistance Program (EAP)
provides counselling and a wide array of other wellbeing resources for our team members and their families.
Our
Helping Hands workplace giving program
has raised millions for our charity partners to support positive impact in the community.
Demonstrating our
commitment to sustainability
,



we are on track to reach our goal of net zero carbon emissions by **** and continue to improve the way we reduce, reuse, and recycle.
Job Description
As the
Transport Execution Coordinator
, you will be responsible for coordinating all bulky deliveries to both customers and stores, with end-to-end visibility of all last-mile activities. Additionally, this role will have ownership of monitoring the movement of all bulky items, logistics and customer service activities such as responding to inquiries, supporting delivery personnel, handling complaints, all in a prompt, courteous and efficient manner.
Key responsibilities include, but are not limited to:
Participatingin the implementation of Standard Operating Procedures (SOPs), ensuring a clean and safe operating environment.
Supporting carrier management through upskilling, KPI compliance and preparing reporting (end of day / weekly/ monthly).
Coordinatingwith stores, customer service team and carrier to provide timely resolutions to customer services related matters.
Following up on orders and promptly notify customers of any delay or issue related to their order.
Liaisingwith warehouse team to rectify inventory/shipment errors
Maintaining solid relationships with the Customer Service team by responding to all customer requests in a courteous and efficient manner.
Please note this role is for our Tuesday to Saturday Roster, working hours 7am to 3pm.
Qualifications
To be successful in this role, you will need:
2+ years of logistics experience desirable
general knowledge of software to include Microsoft Office Suite, warehouse software (i.e. Oracle, SAP, AS400) and other logistics related software
Must be available to work
Tuesday to Saturday Roster, 7am to 3pm.
Additional Information
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
Job Location
#J-*****-Ljbffr

📌 Transport Execution Coordinator (Sa) (Adelaide)
🏢 The Good Guys
📍 Adelaide