Job Description
Administration Officers- Full Time - Bathurst NSW
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Psychsolutions Health and Wellbeing – Bathurst NSW
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PsychSolutions Health & Wellbeing – Bathurst, NSW
n Join a thriving, warm, and highly professional mental health practice supporting people across the lifespan.
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PsychSolutions Health & Wellbeing is a rapidly growing multidisciplinary practice providing high-quality psychological and allied-health services across the Central West. We're looking for a friendly, organised and proactive Administration Officer to become an integral part of our Bathurst team.
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This is a wonderful opportunity to join a supportive, collaborative workplace where your role genuinely makes a difference in the lives of our clients and clinicians.
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About the Role
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The Administration Officer is the first point of contact for clients, referrers, and stakeholders. You will provide exceptional customer service while ensuring our clinical team is supported to deliver high-quality care.
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Key responsibilities include:
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Reception & Client Support
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Welcoming clients with warmth and professionalism
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Managing a busy reception environment
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Answering incoming calls and responding to emails promptly
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Scheduling appointments for multiple clinicians across diverse calendars
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Providing information to clients, families, schools, GPs, NDIS providers and support coordinators
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Maintaining confidentiality and sensitivity at all times
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Administration & Practice Operations
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Daily reconciliations, payments, invoicing and receipting
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Medicare, DVA, NDIS and private billing processing
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Managing referrals, intake forms and client documentation
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Monitoring clinician waitlists and availability
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Assisting with room preparation and ensuring a welcoming practice environment
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Liaising with clinicians, management and external partners
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Supporting compliance processes and accurate record keeping
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General office duties including filing, scanning and correspondence
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About You
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Warm, friendly and confident in working with people from all walks of life
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Highly organised with strong attention to detail
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Able to prioritise tasks in a quick-paced environment
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Professional, reliable and proactive
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Comfortable using practice management systems (experience with Best Practice or similar is desirable but not essential)
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Experienced in administration or reception—experience in allied health, medical, or psychology settings highly regarded
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What We Offer
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Supportive and inclusive team environment
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Competitive hourly rate based on experience
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Opportunity for a long-term, meaningful role where your contribution truly matters
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Applications Close: 21st August ****
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Contact:
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Shortlisted applicants will be contacted for an interview.
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📌 Administration Officers- Full Time - Bathurst Nsw
🏢 Psychological Solutions
📍 Bathurst