Job Description
Why You Want to Work Here
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At CDK Stone, we're more than just a stone business; we're a people business. Our people are at the core of everything we do, and you'll join a supportive finance team where your communication, attention to detail and organisational skills will be valued daily.
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You want to grow your customer service or admin background into a finance career, with a stable, established company that invests in you through structured training and mentorship, helping you build confidence and become a trusted point of contact for customers and colleagues.
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You'll enjoy a hybrid arrangement with Tuesdays and Wednesdays in the Dingley Village office, with three days from home eachweek. Helping balance in-person team connection with focused time forfollow-ups, reconciliations and reporting.
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Role Responsibilities
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Processing customer payments, allocating receipts and maintaining accurate debtor records.
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Following up overdue accounts by phone, email and other channels, using a calm and skilled approach to support timely payment outcomes.
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Monitoring customer credit limits, supporting credit control processes and assisting with trading terms.
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Preparing, updating and processing invoices, credit notes and account adjustments with a high level of accuracy.
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Reconciling customer accounts, investigating discrepancies and preparing debtor, ageing and cash collection reports for management.
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Working closely with sales teams, managers, customers and external parties to resolve queries, disputes and payment issues efficiently.
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About You
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You've got experience in customer service or administration, and you genuinely enjoy speaking with people day to day.
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You're naturally organised and detail-focused. You always seem to be the person who remembers what others forget and you never let things slip through the cracks.
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You stay calm, level-headed and professional even when a conversation gets tense, nothing seems to rattle you.
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Selection Criteria
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To be considered, you'll need:
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Customer service or administration experience
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Candidates with prior experience in accounts receivable or credit control will be highly regarded.
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📌 Customer Service & Finance Officer (Victoria)
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📍 Victoria