Job Description
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Manager - Technology Strategy and Transformation - Technology Consulting
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Location: Melbourne
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Other locations: Primary Location Only
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Date: 10 Aug ****
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Requisition ID: *******
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At EY, we're all in to shape your future with confidence.
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We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
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Join EY and help to build a better working world.
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The opportunity
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As our Manager, Transformation Delivery and Operating Model, you will work with clients to shape, plan and deliver complex business and technology-enabled transformation. You will help clients translate
strategicobjectivesinto
practical operating models, process,serviceand change outcomes, bringing structure,paceand clarity across multi-disciplinary teams.
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You will contribute across a range of transformation contexts, including operational improvement, service model design, capability uplift,
processoptimization,
technology-enabled change, programdeliveryand implementation planning. You will work closely with client stakeholders and EY teams to define the problem, align the outcomes, managedeliveryand support sustainable adoption.
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This role can be performed in Melbourne. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.
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Your key responsibilities
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Shape transformation outcomes: Work with clients to define the case for change, desired outcomes and practical delivery pathways across
business,operationsand
technology-enabled transformation.
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Operating model and service design: Support the design and implementation of operating models, service management frameworks, capability models, roles and accountabilities, and ways of working.
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Processoptimisationand
improvement: Lead process diagnostics, current-state assessments, future-statedesignand improvement roadmaps
thatidentifypractical
opportunities to improve
effectiveness,efficiencyand
client outcomes.
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Program and workstream delivery: Plan,mobiliseand manage workstreams,
includingdeliveryroadmaps,
milestones, dependencies, risks,issuesand governance rhythms.
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Change and adoption: Develop change,
communications,engagementand




capability uplift activities that support stakeholder alignment and adoption of new
processes,servicesand
ways of working.
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Stakeholder engagement:
Facilitateworkshops
and working sessions with cross-functional business and technology teams, building
trustedrelationshipsand
helping senior stakeholders make informed decisions.
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Technology-enabled transformation: Work with technology SMEs to understand digital, data, service management, AI and platform implications, ensuring technology decisions are connected to business outcomes and delivery realities.
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Team leadership and quality: Manage teams to produce high-quality outputs, coach junior teammembersand contribute to an
inclusive,collaborativeand
outcomes-focused team culture.
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Skills And attributes for success
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Experience delivering business transformation, operational improvement, operating model, process, service model,changeor implementation programs in complex environments.
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Ability to structure ambiguous problems, assess current-state challenges, define future-stateoutcomesand develop practical implementation plans.
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Strong stakeholder engagement skills, including the ability
tofacilitateworkshops,
influence business and technology teams, and present clearly to senior stakeholders.
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Experience managing workstreams or small teams, including planning, dependency management, risk and issue management, and quality review of deliverables.
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Understanding ofhow technology, digital, data,AIor service management platforms can enable business and operational transformation.
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Ability to work across sectors and bring transferable methods
toregulated,infrastructure,
government, energy, consumer,
financialservicesor
other complex client environments.
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Strong
communication,collaborationand
leadership skills, with the ability to build trust quickly and support high-performing teams.
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Do not worry if you do not tick every box. We are interested in your
aptitude,attitudeand
willingness to learn.
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What we offer you
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At EY,



we'll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams . Learn more .
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Career development: At EY, your career is yours to shape! We'll develop you with future-focused skills and equip you with world-class experiences
ey.com/au/careerdevelopment
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Adaptable work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
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A comprehensive benefits package : From a yearly wellness incentive,to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally

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Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
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Acknowledgement of Country
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EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at
ey.com/en_au/careers/indigenous
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Diversity, equity, and inclusiveness (DE&I;) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at
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or *************** (option 2). Anything you tell us will be kept completely confidential.
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EY |Building a better working world
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Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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📌 Manager - Technology Strategy And Transformation - Technology Consulting (Victoria)
🏢 Ey
📍 Victoria