Job Description
Allied health Receptionist and Administration
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Client Service/Reception Role – Paediatric Occupational Therapy Clinic, Edgecliff
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Join our dedicated team at Kids First Therapy Hub, a caring Paediatric Occupational Therapy and Speech Pathology clinic in Edgecliff! We are seeking a friendly, highly organised Client Service and Receptionist to join us on a part-time basis (4 days per week) on a fixed-term contract to cover maternity leave.
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You will play a vital role in keeping our practice running smoothly by supporting our therapists, managing day-to-day administration and creating a warm, welcoming environment for our families and children.
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Key Responsibilities:
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Client and Calendar Management: Coordinate appointments and manage client bookings using practice management software (Halaxy).
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Enquiries and Intake: Handle inbound referrals and client enquiries via phone and email with a warm, empathetic tone.
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Billing Support: Assist with invoicing, client payment queries and Medicare or NDIS claim processing (supported by our bookkeeper).
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Reporting and Documentation:



Prepare practice performance reports using software tools (Halaxy & Google Sheets) and assist in maintaining policy and procedure manuals.
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Marketing and Engagement: Manage our social media platforms (Instagram, Facebook and LinkedIn) and create engaging content using Canva, Mailchimp and QR codes.
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Clinic Operations: Welcome clients and families, ensure reception runs efficiently and maintain a clean, child-friendly clinic space.
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Requirements:
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Proven experience in a medical receptionist, client service or practice administration role (experience with Halaxy, NDIS or Medicare is a robust advantage).
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Excellent communication, organisational and problem-solving skills.
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Strong IT proficiency (G-Suite) and a proactive approach to adopting new systems and workflows.
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A warm, compassionate and professional demeanour with a passion for working in a paediatric setting.
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Location: Edgecliff, NSW
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Employment Type: Part-Time, 4 days per week (Fixed-Term Maternity Leave Cover)
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📌 Allied Health Receptionist And Administration (New South Wales)
🏢 Kids First Therapy Hub
📍 New South Wales