Job Description
Burdekin is an independent not-for-profit organisation working with young people and their families to prevent homelessness, provide safe housing, and support wellbeing. We believe every young person deserves to feel safe and have a home, so they can be empowered to fulfil their potential.
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Our vision is explicit:young lives, lived to their full potential.
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Burdekin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are encouraged from people with culturally & linguistically
diversebackgroundsand
Aboriginal & Torres Strait
Islanderindigenouscandidates.
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The Role
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We're looking for a Systems Analyst to join our Safety and Infrastructure team on and play a key role in improving the systems, processes, data and reporting that support our services for children and young people.
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Working closely with operational teams and system providers, you'll identify opportunities to improve functionality, streamline workflows, strengthen data quality and enhance reporting capability.
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Key Responsibilities
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Analysing, gathering and documenting business requirements
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Review system functionality and recommend ways to improve user experience and organisational outcomes
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Be the main point of contact when working with software providers and the internal Burdekin team to resolve system issues
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Developing and enhancing reports, dashboards and data insights
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Minimum one year's experience in a similar role, such as business analysis,



systems administration, process improvement, or systems optimisation.
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Supporting change management and training for different teams within Burdekin
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Ability to work autonomously, demonstrate initiative and communicate effectively with a range of internal and external stakeholders to achieve positive outcomes.
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At least one year experience in a similar role, e.g business analysis, systems administration, process improvement or systems optimisation
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Experience working with CRMs
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Strong stakeholder engagement, facilitation and negotiation skills
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Experience working with a variety of employees across an organisation
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Experience coordinating organisational change
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Experience working with and managing software providers
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Excellent written and verbal communication skills
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Advanced Microsoft Office skills, particularly excel
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Current WWCC and NPC, or willing to obtain one
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Valid NSW Drivers licence and access to own vehicle
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Experience in the community services industry, NGO or OOHC would be highly regarded, as would experience with ChildStory, Smarter Soft, DCJ, DEX, Power BI or similar systems and reporting environments.
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Access to free independent counselling services through EAP
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Extra day of leave to care for your wellbeing
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Salary package up to $15,900 tax free per year
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Staff discounts on a range of products
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Be part of a team who make a difference to the lives of Young People in our community
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Ready to make an impact?
#J-*****-Ljbffr

📌 Systems Analyst (New South Wales)
🏢 Burdekin Youth Services
📍 New South Wales