Job Description
The Role:
n As the Store Manager at Dr Martens Chadstone. Your focus will be on driving sales and KPIs, coaching and mentoring the team, and delivering world-class customer service. You'll play a key role in creating a fun and energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.
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The role & responsibilities:
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Drive store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
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Motivate and inspire the team to deliver outstanding results in sales and customer experience
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Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
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Manage rosters and wage spend in line with company targets and operational efficiency
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Coach and mentor team members, driving high morale, ongoing training, and succession planning
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Oversee stock levels, store organisation, shrinkage control, and operational excellence
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To be successful in this role, you will have:
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Previous experience as an Assistant Store Manager, or supervisor in a high-volume retail environment
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Proven ability to lead a team and deliver strong results in sales and KPIs
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A proactive, hands‐on leader with a 'Make it Happen' mindset
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Robust communication skills and a passion for coaching others
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Operational know-how across stock management and visual merchandising
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A genuine enthusiasm for customer experience and working with a premium product
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Why you'll love working with Dr Martens:
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Work-Life Balance: Tuesday to Saturday roster – two consecutive days off in a row to maintain a healthy work life balance
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Career Growth: Extensive training and development programs to support your growth
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Team Discounts: 40% off Accent Group brands | Hype DC, Platypus, Vans, Timberland, UGG, Dickies, Glue & many more
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Supportive Culture: Be part of a vibrant, fun, and inclusive team culture that support and drive innovation and progression.
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Employee Perks:Access to our exclusive 'Employee Benefits' program – includes bonus structures, discounted gym memberships and health insurance.
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📌 Retail Store Manager (Victoria)
🏢 Dr Martens
📍 Victoria