Job Description
Meaningful conversations. Real impact. A role you can grow in.
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At Clinibase, every conversation you have can help connect someone to a clinical trial that has the potential to improve or even save lives.
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We're growing again, and we're looking for people who genuinely enjoy talking to others, building trust quickly, and helping guide people through important decisions.
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Meaningful conversations. Real impact. A role you can grow in.
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At Clinibase, every conversation you have can help connect someone to a clinical trial that has the potential to improve or even save lives.
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We're growing again, and we're looking for people who genuinely enjoy talking to others, building trust quickly, and helping guide people through important decisions.
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Who We Are
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Clinibase is a fast-growing clinical trial recruitment company supporting research across Australia & NZ. We're a people-first team who are passionate about making a meaningful difference. We pride ourselves on creating positive experiences and supporting people with empathy, care, and understanding throughout every stage of their journey.
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About the Role
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Connect with participants over the phone and understand their situation
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Ask thoughtful questions to determine whether a study is right for them
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Clearly explain what's involved and what happens next
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Support and guide people through the process with empathy and care
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You'll work across both inbound enquiries and outbound follow-ups
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What Makes Someone Successful Here
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The people who succeed in our team are those who:
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Care about people, and want their work to mean something
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Bring positivity and resilience, even during challenging moments
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Communicate with empathy, professionalism, and confidence
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Adapt well to change and enjoy problem-solving
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Take pride in meaningful work and being part of a collaborative team
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Who Tends to Thrive in This Role
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People with experience in call centres, customer service, hospitality, retail, or healthcare often do really well in this role, as the skills are highly transferable.
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We also welcome applicants from recruitment, support work, or community services backgrounds who are looking for a more structured, people-focused role.
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No clinical trial experience is needed, as full training is provided.
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What You'll Get
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$67,200 starting salary (inc. super), with performance-based reviews
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Realistic growth path to $100K+ (inc. super) for consistent high performers
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Ongoing training, development, and growth opportunities
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A supportive and inclusive team culture
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Modern Collingwood office, great food and transport nearby
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1 hour paid lunch
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A collaborative environment where your ideas and contributions are valued
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The chance to be part of a team that truly cares about people
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The Environment
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Taking pride in doing things properly
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Supporting each other to perform at a high level
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Consistency and follow-through
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Celebrating wins together
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Make a Difference
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If you enjoy helping people, having meaningful conversations, and being part of a team where you love to have fun and support each other, we'd love to hear from you.
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📌 Clinical Trials Recruitment Specialist (South Australia)
🏢 Clinibase
📍 South Australia