Job Description
icare is seeking a Head of Quality Assurance to lead the development, implementation and continuous improvement of the Workers Compensation QA framework and strategy.
You will ensure effective oversight of operational quality, customer outcomes, conduct risk and compliance obligations, driving a culture of quality and continuous improvement across internal operations and external providers.
You will engage with risk, internal audit and leadership to deliver data-driven insights, governance
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📌 Head Of Quality Assurance: Strategy & Customer Outcomes (Central Coast)
🏢 iCare
📍 Central Coast
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