About the role
We are seeking an enthusiastic, customer-focused and detail-oriented Customer Service Administrator to join our team in Mackay.
These positions will be the face of our weighbridge office.
These are varied roles where you will manage customer and driver interactions, bulk logistics, and essential administrative tasks.
You will also support the wider yard team as the role evolves.
Key responsibilities
Operate the weighbridge accepting waste from customers, ensure it is docket correct
Organise and schedule out going products and services, ensure docket correct
Ensure Tracking Forms or Manifests are completed correctly prior to entry to site and completion
Offer excellent customer service both in person and over the phone
Undertake administration tasks including answering telephone calls and data entry, including additional adhoc administrative tasks when required
Maintaining an organised office, including organisation of files and records
Ability to work under limited supervision in a fast-paced, high-pressure work environment with rapidly changing priorities




Upholding a high focus on safety and assist with yard duties when needed
About you
Strong background in customer service and admin
Excellent numeracy, communication and Microsoft Office skills
Speed and accurate data entry skills
A proactive attitude and the ability to work well in a small team
Previous Weighbridge experience is a plus, however not essential
Benefits
Flexible work arrangements to support work-life balance
Opportunities for professional learning and advancement
A cooperative workplace culture focused on safety, innovation, and accountability
About us
Vereco Pty Ltd is a well-established provider of environmental services, offering innovative solutions in hydromulching, landscaping, revegetation, and earthworks.
Operating across the Mackay region and Regional Queensland, we support clients in the mining, infrastructure, resources, development, and renewable energy sectors.
As a values-driven organisation, we are committed to sustainability, service excellence, and maintaining strong industry partnerships.

📌 Customer Service Administrator (Queensland)
🏢 Vereco
📍 Queensland