Job Description
Hervey Bay, Australia | Posted on 13/08/2026
Assigned Recruiter(s) Abby T,Patrick Yap,Claire Godsey,Shiela Paa
Date Opened 13/08/2026
Job Type Temporary
Work Experience 1-3 years
City Hervey Bay
Country Australia
Postal Code ****
About Us
Point Care offers a wide range of disability services.
At Point Care it is our pleasure to see people with disability achieve their goals.
If you can dream it, we can support you in achieving it.
Job Description
About Point Care
Point Care is dedicated to enhancing the lives of people with disabilities by delivering person-centred, high-quality support aligned with each client's NDIS goals and individual needs.
Position Summary
The Support Worker will provide Community Access support to clients in accordance with their individual NDIS plans.
The role focuses on supporting clients to safely access the community, participate in meaningful activities, attend appointments, and maintain their independence and wellbeing.
Key Responsibilities
Provide person-centred Community Access support in line with each client's NDIS goals and support plan
Support clients to attend appointments, social activities, shopping, recreational activities, and other community-based activities
Assist clients to safely access and participate in the community while promoting independence and choice
Provide transportation and/or travel assistance as required for community access and appointments
Encourage clients to develop and maintain social connections and participate in activities that align with their interests and goals
Provide appropriate assistance with daily living tasks where required during community-based supports
Monitor and support client safety and wellbeing while in the community
Maintain accurate progress notes and records in accordance with Point Care requirements
Communicate effectively with clients, families, support coordinators, and other members of the care team
Follow individual support plans, risk management strategies,



health and safety requirements, and organisational policies
Maintain professional boundaries and uphold client privacy, dignity, rights, and choice
Participate in ongoing training and career development to maintain compliance and provide high-quality support
Requirements
Key Requirements
Minimum of a High School Certificate or equivalent
Must hold a valid Blue Card, Yellow Card, First Aid and CPR
Current Police Check issued within the past 3 months
Hold a valid Open Driver's Licence.
Aninternational/overseasdriver's licence may be accepted for eligible temporary visa holders, subject to Queensland licensing requirements
Have a reliable, registered vehicle with current comprehensive car insurance
Certificate III/IV in Individual Support (Disability, Aged Care, or related field), or willingness to work towards completion - proof of enrolment required before commencement
Previous paid or lived experience supporting people with disability
Must be currently located in Hervey Bay or surrounding areas at the time of application
Experience providing Community Access support, including assisting clients with appointments, outings, shopping, social activities, and community participation
Strong understanding of person-centred support, client choice, independence, and NDIS goals
Strong understanding of the NDIS and its Practice Standards
Sound knowledge of health and safety requirements and duty of care obligations
Ability to support a diverse range of clients with different abilities, backgrounds, communication styles, and support needs
Strong communication and interpersonal skills, with the ability to build positive and professional relationships with clients and their support networks
Good organisational skills and the ability to maintain accurate progress notes and support records
Basic computer literacy, including the ability to use Microsoft Office and digital support systems
Willingness to complete ongoing mandatory training and professional development as required by Point Care
Access toongoing training and development opportunities.
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📌 Support Worker (Queensland)
🏢 Point Care
📍 Queensland