Job Description
231 Burwood Road, Burwood NSW, Australia
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Assistant Manager Opportunities - Multiple Sonnel Venues
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Rosehill Hotel, Wiley Park Hotel, Yennora Oasis Hotel, Greenfield Taver, Eastwood Hotel, Australian Hotel & Brewery, Crossroads Hotel and Firehouse Hotel
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At Sonnel, we're more than a hospitality group. We're a community-driven organisation with venues that serve as vibrant entertainment, food, beverage and accommodation hubs. Combining deep local ties with a forward-thinking vision, we're passionate about creating game-changing hospitality experiences that bring communities together.
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We're seeking passionate and driven Assistant Managers to join our growing team across multiple venues:
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Rosehill Hotel, Wiley Park Hotel, Yennora Oasis Hotel, Greenfield Taver, Eastwood Hotel, Australian Hotel & Brewery, Crossroads Hotel and Firehouse Hotel
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If you're an experienced hospitality leader who thrives in a fast-paced setting, enjoys developing people and is committed to delivering exceptional guest experiences, we'd love to hear from you.
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Our culture is built around four core values:
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Sensational Hospitality
n Creating memorable experiences that exceed expectations.
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Respect & Integrity Always
n Leading with honesty, accountability and professionalism.
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Raise the Bar Every Day
n Continuously improving ourselves, our teams and our venues.
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Better Together
n Collaborating, supporting one another and celebrating shared success.
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Key Responsibilities
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As an Assistant Manager, you'll play a critical role in supporting venue performance and leading high-performing teams by:
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Delivering sensational hospitality and memorable guest experiences




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Supporting the Venue Manager with daily operations and service delivery
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Demonstrating strong knowledge of Gaming Operations and compliance
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Leading, training and developing team members to raise service standards
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Managing compliance, stock control, venue presentation and maintenance
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Overseeing rosters in line with business needs
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Implementing and monitoring operational systems and procedures
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Recruiting, onboarding and upskilling team members
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Working closely with senior leaders who share a clear vision and values
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About You
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To be successful in this role, you'll bring:
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Minimum 2 years' experience in a similar hospitality leadership role
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A natural leadership style grounded in respect and integrity
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Strong operational knowledge of running a busy hotel, pub or hospitality venue
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Experience coaching, motivating and developing teams
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Confidence working with TAB, wagering and gaming operations
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Flexibility to work nights, weekends and peak trade periods
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A passion for hospitality and a commitment to continuous improvement
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A collaborative mindset, believing we achieve more when we're better together
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Current RSA, RCG and ARCG competency cards
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Strong understanding of compliance and operational standards
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Ability to maintain and uphold policies, procedures and service expectations
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Why Work With Sonnel?
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At Sonnel, we're committed to helping our people build rewarding careers in hospitality.
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Genuine career progression opportunities across a growing hospitality group
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A values-driven culture built on Respect, Integrity and Teamwork
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Support from experienced leaders who are invested in your success
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A workplace that recognises effort, ambition and positive intent
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The opportunity to make a real impact within community-focused venues
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If you're ready to raise the bar every day, lead with purpose and help create exceptional experiences for our guests and communities,
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Screening Questions
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Which Venue are you applying for?
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Do you hold all of the required certifications for this role (RSA, RCG, ARCG, Food Safety Supervisor)?
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Are you passionate about delivering a game-changing hospitality experience?
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Do you have the legal right to work in Australia?
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Are you seeking sponsorship?
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If you answered Yes to the above question, please provide current visa status - What visa do you currently hold and What is the expiry of your current visa?
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How many years customer service experience do you have?
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Are you available to work weekends on a rotating roster?
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What are your salary expectations?
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Do you have any criminal convictions, charges pending, or have you ever been arrested or summoned to appear in court for an offence?
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If you answered Yes to the above question, please provide more information?
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📌 Assistant Managers - Sonnel (New South Wales)
🏢 The Glen Hotel Pty
📍 New South Wales