Job Description
Nexia Aged Care | New Gisborne, VIC
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Full-time
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Nexia Aged Care is seeking an organised, approachable and experienced Administration Coordinator to join our team in New Gisborne.
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This is a varied role providing administrative support across reception, rostering, recruitment and onboarding, HR administration, resident and family enquiries, records management and general facility operations.
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Reporting to the Facility Manager, you will play an important role in supporting the smooth day-to-day operation of the home while providing professional and welcoming support to residents, families, staff and visitors.
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Key responsibilities
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Provide professional reception and general administrative support
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Assist with managing and maintaining the staff roster
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Help coordinate and fill vacant shifts, including unplanned absences
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Support shift changes, staff availability and leave coverage
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Communicate roster updates to staff in a timely manner
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Monitor timesheets, overtime and agency usage
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Support recruitment, onboarding and maintenance of employee records
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Prepare correspondence, meeting agendas, minutes and staff communications
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Maintain accurate electronic records, databases and filing systems
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Assist with resident enquiries, permanent and respite bookings
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Provide administrative support to the Facility Manager
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Assist with reporting,



audits and continuous improvement activities.
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About you
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We are looking for someone who has:
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Previous experience in administration, reception and/or staff rostering
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Experience coordinating staff availability, leave and shift coverage, ideally within a 24/7 environment
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Robust Microsoft Word and Excel skills
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Excellent organisational skills and attention to detail
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Strong written and verbal communication skills
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Ability to manage competing priorities in a busy environment
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Professional and friendly customer service skills
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Strong understanding of confidentiality and privacy
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Ability to work independently and as part of a team
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Experience within aged care or healthcare will be highly regarded.
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Mandatory requirements
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The successful applicant will be required to meet relevant aged care employment requirements, including satisfactory worker probity checks and applicable compliance requirements.
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Why join Nexia Aged Care?
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This is an excellent opportunity for an administration professional who enjoys variety and wants to contribute to a welcoming, resident-focused aged care environment.
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You will have the opportunity to work across administration, rostering, recruitment, onboarding and facility operations, while working closely with the facility leadership team.
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📌 Administration Coordinator (Victoria)
🏢 Nexia Aged Care
📍 Victoria