Job Description
Medical Secretary (specialist - part time)
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We are looking for a part time (2 days per week), experienced medical secretary to join our small neurosurgical practice in Newcastle.
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As a single surgeon practice, our focus is on providing outstanding, individualised patient care. The role would suit someone who enjoys patient interaction with excellent communication skills, empathy and professionalism.
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Specialist medical secretarial experience is essential as this role involves managing the day-to-day financial, billing, and support operations.
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Required experience and attributes
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Experience as a medical secretary in a specialist practice
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Understanding of surgical billing including workers compensation, DVA and public hospital billings
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Experience with processing payments including ECLIPSE and HICAPS
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Knowledge of medical software (Clinic to Cloud experience desirable but not essential)
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Outstanding verbal and written communication skills
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Strong focus on customer service with a particular on focus on empathy and professionalism
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Ability to work autonomously with excellent organisational skills
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Responsibilities
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Processing payments
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Surgical billings including ECLIPSE and HICAPS
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Co-ordinating theatre lists with private hospitals, anaesthetists and patients
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Patient bookings including telehealths
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Incoming call flow management
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Assistance with letter correction
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Providing executive assistant support as required
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📌 Medical Secretary (Specialist - Part Time) (New South Wales)
🏢 Dr Sophia Roser Neurosurgery
📍 New South Wales