Job Description
XPT Software Australia Pty Ltd | Contract
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Business Analyst
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Melbourne, Australia | Posted on 07/25/2025
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XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
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XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and
Manufacturingdomains.
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We have 120+technocrats in Australia working at our clientlocations.
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XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
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We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
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Job Description
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Job Role
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Business Analyst (Telecom Domain)
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Location
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Sydney & Melbourne
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Job Responsibilities
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Captures business and user requirements (as stories for agile shops)
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Ensures requirements are understood, developed, tested, and delivered to specification




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Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements
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Represents project stakeholders throughout planning, development, and release processes
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Works with the platform team to develop release estimates
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Supports the testing effort
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Works with stakeholders to drive adoption
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Define processes across
Customer/IT/Employee
workflows.
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Fluent in both written and spoken English
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Minimum 3 years of experience in process design across ITSM Or Customer Service Management/ Field Service Management/ HR Service Delivery
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Must have robust ServiceNow technical knowledge
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#J-*****-Ljbffr

📌 Business Analyst (Victoria)
🏢 Xpt Software Australia
📍 Victoria