Job Description
Lacave & Partners is currently recruiting a Full Time permanent role for an Australian leading climate & energy consultancy.
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Join a leading climate, energy & circular economy consultancy!
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Sydney based, Entry-level for a motivated graduate!
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Clear career pathway into business dev & account management.
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EC Focus is a carbon, energy & waste efficiency consultancy that helps commercial & industrial clients formulate & achieve their net zero & broader sustainability goals.
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EC Focus is accredited in the NSW & VIC government energy efficiency programs. They give their clients access to financial incentives to improve the commercial feasibility of their upgrade projects & make it easier to take meaningful action to reduce ghg emissions.
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The Sales Support Officer provides frontline support to clients participating in the NSW Energy Savings Scheme and the Victorian Energy Upgrades program.
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EC Focus provides services as an Accredited Person (AP) and an Accredited Certificate Provider (ACP). The role helps clients navigate program eligibility, documentation, evidence requirements and claim submission processes.
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This is an entry‐level prospect suited to a motivated graduate with strong communication skills. The role offers a clear career pathway into business development and account management.
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The remuneration will be dependent on the successful candidate's skills & experience. Initial salary of $60,000, with the opportunity to progress to an On-Target Earnings (OTE) package of $75,000. EC Focus wants to invest in your development,



and provide you with training & support to grow.
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Location:
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Chatswood, Sydney, NSW, Australia, 5 days per week.
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Key Responsibilities: Client Support, ESS & VEU Programs
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Provide support to clients.
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Assist clients with ESS/VEU documentation & evidence requirements.
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Guide clients on eligibility & program updates.
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Ensure claims are complete and compliant.
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Assist clients with Requests for Information: Log enquiries and track claim progress, follow up on missing documentation, escalation complex issues where needed.
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Customer Experience & Relationship Building: build rapport with our clients through excelling at customer service, provide reliable, responsive and friendly service, identify opportunities to promote additional activities.
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Growth Toward Sales & Account Management: shadow senior account managers, assist in outbound campaigns, participate in sales training.
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Skills & Experience (Essential):
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Graduate or 0–2 years' experience.
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Attention to detail with documentation.
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Willingness to learn ESS & VEU program rules.
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Customer‐focused with commercial mindset.
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Desirable: experience with trades/energy
efficiency/compliance,
familiarity with CRM tools
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(HubSpot, Project management tools such as Wrike, Microsoft 365).
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Core Attributes: customer-focused attitude, eager to learn, process-drive, commercial mindset, team-orientated, resilient & autonomous.
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Must be Australian Citizen or Permanent Resident, have a Driver's License (or on the way to getting one), No agency!
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📌 Sales Support Officer (New South Wales)
🏢 Lacave & Partners
📍 New South Wales