Job Description
Latitude Financial Services is seeking a Customer Experience & Social Media Manager in Melbourne to lead the CX and Social Media Team, ensuring compliance and a Customer First approach across voice and digital channels. The role drives social media strategy, content creation, and customer engagement while reporting on performance and risk indicators.
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You will partner with business leaders to align with policies and regulatory requirements, while delivering engaging content and improving customer
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📌 Customer Experience & Social Media Lead (Victoria)
🏢 Latitude Financial Services
📍 Victoria
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