Job Description
Location: Sydney, Australia
n Experience: ***** Years
n Employment Type: Permanent
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Role Overview
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We are looking for an experienced Salesforce Industries Architect – Comms Cloud (Vlocity) to lead technical and functional architecture for Salesforce implementations within the Telecommunications industry.
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Key Requirements
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***** years of overall Salesforce CRM implementation experience.
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5+ years of hands‐on experience with Salesforce Communications Cloud / Vlocity.
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Strong Telecommunications industry experience.
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At least one end-to-end Salesforce Industries (Vlocity) implementation, preferably in Telecom.
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Strong knowledge of CPQ, Order Management, EPC and CLM on Vlocity.
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Hands‐on experience with OmniStudio, including OmniScripts, DataRaptors, Integration Procedures and Cards.
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Strong Salesforce development knowledge across Apex, SOQL/SQL, XML/JSON, Visualforce, JavaScript, SOAP and REST APIs.
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Experience in legacy CRM/system migration to
Salesforce/Vlocity.
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Solid Salesforce configuration, integration and development capabilities.
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Salesforce Communications Cloud certification is
preferred/required.
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Key Responsibilities
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Provide technical architecture, oversight and governance for Salesforce/Vlocity projects in the Telecom domain.
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Lead technical and functional design sessions and define scalable Salesforce/Vlocity solutions.
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Architect and develop solutions using Apex, Lightning Web Components, Visualforce and related technologies.
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Design and implement Vlocity solutions using Industry Console, OmniStudio, Cards, OmniScripts, DataRaptors, Integration Procedures and Product Modelling.
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Lead custom development, integrations and data migration activities.
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Mentor technical teams and provide guidance on Salesforce/Vlocity development and integration best practices.
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Support delivery teams in resolving complex technical and architectural challenges.
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Promote best practices, reusable solutions and continuous improvement across the Salesforce/Vlocity ecosystem.
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Must-Have Skills
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Salesforce Industries / Communications Cloud (Vlocity)
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Telecommunications domain experience
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CPQ, Order Management, EPC & CLM
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OmniStudio / OmniScripts / DataRaptors
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Salesforce configuration & development
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Apex, LWC, SOQL, REST/SOAP integrations
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End-to-end Salesforce/Vlocity implementation experience
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Good to Have
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Agile certification
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Experience leading large-scale Salesforce transformation or migration programs
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#J-*****-Ljbffr

📌 Salesforce Industries Architect - Comms Cloud (New South Wales)
🏢 The HR Ally
📍 New South Wales