Job Description
At The Good Guys, we're here to help families live better for less. Since ****, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
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We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
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Great careers start at The Good Guys - begin your journey with us today.
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Why join The Good Guys?
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Fast paced and exciting setting where diversity is celebrated, and creativity and ideas are valued.
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Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
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Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S; Trading).
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Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
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We offer 12 weeks paid parental leave for eligible primary carers (and a gift for recent parents) and we embrace flexibility and offer hybrid working models for eligible roles.
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Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
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Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
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Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by **** and continue to improve the way we reduce, reuse, and recycle.
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Job Description
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Coordinate and supervise a designated area or functions within the store, in support of driving sales to meet budgets, create a positive customer experience and profitable sales growth.
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Key Responsibilities:
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Deliver consistent, exceptional customer service
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Delivery quality, profitable sales according to an established budget
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Work collaboratively as part of a team to answer any queries
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Ensure all visual merchandise is presented to a quality standard
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Monitor and assist with the web orders that come through to store, this includes picking, packing and organizing delivery in a timely manner
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Ensure all sales activities meet compliance and legislative requirements, with emphasis on Consumer Law and Safety
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Qualifications
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Key Competencies for Success in This Role
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Customer Focus- Does everything through eyes of the customer.
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Drives Results- Consistently achieves results, even under tough circumstances.
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Develops Talent- Identifies and develops talent to build careers and meet organisational goals.
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Additional Information
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The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
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Job Location
#J-*****-Ljbffr

📌 Sales Team Leader (Victoria)
🏢 JB Hi-Fi & The Good Guys
📍 Victoria