Job Description
$110,000 – $113,000 per year + 12% Super
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FAST Emergency Care Clinic is seeking an experienced and highly organised Practice Manager to lead the day-to-day operations of our clinic.
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This is a key leadership position responsible for ensuring the clinic operates efficiently, professionally and consistently. Working closely with the Nursing Lead and Directors, you will oversee reception, administration, non-clinical staff coordination, patient services and operational systems while helping establish a positive and high-performing workplace culture.
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We're looking for someone who takes ownership, leads with confidence and can see what needs to be done — and make it happen.
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Key responsibilities
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Leading, supporting and developing the reception team and overseeing front-of-house operations
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Ensuring appointments, patient records and enquiries are managed efficiently while maintaining an excellent patient experience
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Overseeing administrative systems and ensuring compliance with relevant healthcare, privacy, accreditation and licensing requirements
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Managing day-to-day financial administration, including billing, invoicing, payments, debt collection, payroll processing and reporting against budgets
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Coordinating non-clinical staffing, rostering and leave, and working alongside the Nursing Lead on broader staffing requirements
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Processing payroll based on approved rosters and timesheets
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Managing facility maintenance, non-clinical inventory, equipment servicing and cleaning arrangements
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Acting as the first point of contact for patient feedback and complaints and managing matters professionally and appropriately
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Liaising with suppliers, service providers and other external stakeholders on operational matters
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Monitoring operational performance and identifying opportunities to improve systems,



processes and patient experience
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Supporting the Directors with operational projects, reporting and administration as required
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About you
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You'll be an experienced healthcare administrator or Practice Manager who is comfortable taking responsibility for the day-to-day running of a busy clinic.
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You'll be a calm and capable leader who can support your team while maintaining clear expectations and high standards. You'll be equally comfortable solving an immediate operational issue, reviewing a process, dealing with a patient concern or ensuring the numbers and administration are accurate.
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You'll bring:
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Proven experience as a Practice Manager or senior administrator within a healthcare setting
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Demonstrated experience leading, supporting and motivating staff
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Excellent organisational and time-management skills, with the ability to manage competing priorities
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Strong financial administration skills, including billing, payroll, bookkeeping and budget monitoring
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Excellent written and verbal communication and strong interpersonal skills
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Sound knowledge of Australian healthcare, privacy and compliance requirements
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Strong attention to detail and accuracy in financial, administrative and patient records
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Confidence using technology and practice administration systems
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A proactive, solutions-focused approach and willingness to take ownership of operational issues
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The ability to work collaboratively with clinical leaders, Directors and the broader clinic team
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Qualifications in healthcare administration, business or management will be highly regarded, as will experience with Best Practice/BP Premier or similar practice management software.
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Experience working in an urgent care, emergency or other high-throughput healthcare environment would also be advantageous.
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This is an prospect to join FAST Emergency Care Clinic at an important stage of its development and have a genuine influence on how the clinic operates.
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We want a Practice Manager who will do more than maintain existing processes. You'll have the opportunity to help shape systems, build a strong reception and administration function, contribute ideas and work directly with the clinic's leadership team.
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If you're someone who takes pride in running an organised, efficient and patient-focused practice and enjoys finding better ways of doing things, we'd love to hear from you.
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Unlock job insights
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Hirer responsiveness Salary match Number of applicants
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Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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What's your expected annual base salary?
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How many years' experience do you have as a practice manager?
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How much notice are you required to give your current employer?
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Do you have a current Working With Children (WWC) Check?
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Do you have a current Police Check (National Police Certificate) for employment?
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Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
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Which of the following medical practice management software do you have experience with?
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📌 Full-Time Practice Manager (Perth)
🏢 @
📍 Perth