Job Description
Administration Support / Onboarding Assistant
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Administration Support / Onboarding Assistant (Accounting Firm)
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North Geelong | Permanent | $85,000 – $105,000 Package (Inclusive of Super)
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Are you an experienced Receptionist, Administration or Client Support professional with a background in public practice accounting? Are you looking to join a highly regarded firm where you can build a long-term career?
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Our client is one of Geelong's longest-established independent accounting and business advisory firms, operating for over 70 years. They provide accounting, tax, business advisory, financial planning, business valuations and succession planning services to a diverse client base, including SMEs, professionals and agribusinesses.
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Based in North Geelong, this firm has built an outstanding reputation within the local business community and is known for its collaborative culture and low staff turnover.
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Due to continued growth, they are seeking an experienced Administration Support / Onboarding Assistant to join their team. This is a newly created permanent opportunity, offering the chance to work closely with Directors, Executive Assistants and Accountants while playing a key role in delivering exceptional client service.
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The Role In this varied position, you'll be responsible for supporting the onboarding of new clients, assisting with regulatory compliance administration and providing day-to-day administrative support across the business. Key responsibilities include:
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Managing the end-to-end client onboarding process
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Completing electronic identity verification checks and maintaining onboarding documentation
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Preparing and managing ASIC Annual Company Statements and related invoices
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Processing company updates including director, address and company detail changes
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Liaising with the Australian Taxation Office (ATO) on behalf of clients
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Maintaining accurate client records across CRM and document management systems
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Preparing correspondence, handling mail and supporting general office administration
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Providing administrative support to Directors, Executive Assistants and the wider team
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Assisting with process improvements and ensuring efficient office operations
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About You To be successful in this role you will have:
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A minimum of 5 years' experience in an Executive Assistant, Client Services, Administration or similar role within a public practice accounting or professional services environment
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Experience working with ASIC, the ATO and regulatory compliance requirements
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Strong client relationship and communication skills
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Excellent organisational skills with the ability to manage competing priorities
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High attention to detail and a proactive approach to problem solving
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Experience using accounting and practice management systems such as Xero Tax, XPM, FYI, CAS 360, ASIC Edge, ATO Tax Agent Portal or similar
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A professional, collaborative and client-focused approach
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If you're an experienced administration professional looking to take the next step in your career within a respected accounting firm, we'd love to hear from you.
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What's on Offer
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Permanent full time opportunity
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Salary package of $85,000 – $105,000 (inclusive of superannuation)
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Join one of Geelong's most respected accounting and advisory firms
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Friendly, supportive and collaborative team environment
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Long-term career growth and development opportunities
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Modern offices located at Federal Mills, North Geelong
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Stable business with an excellent reputation and low staff turnover
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📌 Administration Support / Onboarding Assistant (Victoria)
🏢 Charterhouse
📍 Victoria