Join us in shaping smarter, simpler, and future‐ready banking processes.
We're seeking a skilled Salesforce Data and Reporting Specialist to design insightful dashboards and visualisations, maintain data accuracy, and support ongoing enhancements to our Salesforce platform.
Working closely with the Salesforce Platform Manager, you'll play a key role in both analytics and administration to ensure our CRM continues to perform at its best.
Why Join Us?
At the heart of everything we do is our commitment to our people, customers and community.
We're proud to offer meaningful career opportunities in the Northern Rivers, where your work directly supports the success of the business, individuals, families and local businesses.
We offer:
A supportive and inclusive team culture
Ongoing professional development and career progression
The opportunity to make a tangible difference in people's lives
A flexible and community-focused working environment
Health & Wellbeing Program to support your overall health
Attractive Employee Benefits Package to reward your contribution
What You'll Be Doing
Build and maintain powerful datasets and reports that bring insights to life.
Create interactive dashboards in CRM Analytics (formerly Tableau CRM) to support business decision-making and customer outcomes.
Extract and analyse data from SQL databases to identify trends and opportunities.
Ensure data accuracy, integrity and security across Salesforce and related systems.




Assist with system administration, including flows, objects, permissions and enhancement requests.
Partner with internal stakeholders to support projects and continuous improvement initiatives.
What You'll Bring
2+ years' Salesforce experience in an administration or analytics role, highly desirable.
Experience with CRM Analytics/Tableau CRM, SQL, SOQL and SAQL.
Strong Excel skills (Power Pivot, advanced formulas and functions).
Experience building Salesforce Flows (highly desirable).
Excellent attention to detail and ability to communicate data insights clearly.
Who you are
You are analytical, curious and passionate about turning data into meaningful insights.
You take pride in accuracy and love finding smarter, more effective ways to use technology.
Collaborative by nature, you enjoy working with others to solve problems and improve systems that make a real difference.
In return, we'll support your ongoing development, provide opportunities to expand your Salesforce expertise, and help you grow your career within a purpose-led and values-driven organisation.
How to Apply
Please forward your application including a cover letter and an up-to-date copy of your resume to ••••@sccu.com.au or hit 'Apply Now'.
To be eligible for this position, you must have the right to live and work in Australia.
Please note that only successful applicants will be contacted.

📌 Salesforce Data And Reporting Specialist (New South Wales)
🏢 Southern Cross Credit Union
📍 New South Wales