Job Description
Department of Justice and Community Safety VIC – Melbourne VIC is seeking a Financial Assistance Scheme Contact Centre Officer to help victims access financial support with care and respect.
The role involves answering phone and online enquiries, guiding applicants through a simple process and providing explicit information about available support.
You will follow legislation, maintain confidentiality, and ensure sensitive handling of trauma-affected individuals while upholding family violence
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📌 Trauma-Informed Victims' Financial Support Officer (Victoria)
🏢 Department Of Justice And Community Safety Vic
📍 Victoria
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