Job Description
Heidi is building the next generation of enterprise healthcare Customer Success at a high-growth, global SaaS company. You'll lead a dedicated CS team, own the end-to-end enterprise journey, and partner with Sales to craft a single commercial and implementation plan.
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You will map journeys, drive retention and expansion, and design scalable CS playbooks while mentoring talent and translating frontline feedback into product insights to shape the roadmap.
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📌 Enterprise Cs Leader: Drive Growth & Nrr In Health Tech (New South Wales)
🏢 Heidi
📍 New South Wales
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