Job Description
Shell House | Sydney CBD
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Casual | Evening & Weekend Shifts Available
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About Shell House
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We are one of Sydney's most iconic hospitality destinations, located in the heart of Sydney's CBD. Set within a beautifully restored heritage building, Shell House brings together exceptional dining, vibrant bars and unforgettable guest experiences across multiple venues.
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About the Role
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As a Host, you will be the first point of contact for our guests, setting the tone for their entire experience from the moment they arrive.
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Working closely with the management and service teams, you will be responsible for creating a warm, professional and seamless guest journey while helping the restaurant and bar operations run smoothly.
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Your responsibilities will include:
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Warmly welcoming and farewelling guests with genuine hospitality
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Managing reservations, table allocations and seating plans
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Assisting with waitlists, bookings and guest enquiries
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Coordinating guest flow across the restaurant and bar areas
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Maintaining a strong knowledge of the venue, menus and current offerings
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Communicating effectively with floor staff, managers and other departments
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Assisting the team during busy service periods
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Supporting the overall presentation and organisation of the host area
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Anticipating guest needs and helping create memorable experiences
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About You
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We are looking for someone who is confident, personable and genuinely passionate about hospitality.
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You will ideally have:
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Previous experience in a host,



reservations or front-of-house role within a quality restaurant, bar or hospitality venue
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Excellent communication and interpersonal skills
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A warm, confident and professional approach
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Strong organisational skills and attention to detail
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The ability to remain calm and composed in a fast-paced environment
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A natural ability to connect with guests and make them feel welcome
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A strong understanding of premium service standards
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The ability to work collaboratively as part of a team
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Flexibility to work evenings, weekends and public holidays
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Australian working rights
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**Experience with OpenTable or similar reservation systems will be highly regarded.
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Why Join Shell House?
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This is an exciting opportunity to join a passionate hospitality team in one of Sydney's most unique dining venues.
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As part of The Point hospitality group, you'll have access to:
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Competitive hourly rates and applicable penalties
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Staff dining and venue benefits
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Discounts across The Point venues
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Staff rewards and referral programs
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Ongoing training and development
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Genuine opportunities for career progression
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A supportive and collaborative team workplace
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The opportunity to work across a diverse and dynamic hospitality operation
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If you are passionate about hospitality, love working with people and want to be part of a team that takes genuine pride in creating exceptional guest experiences, we'd love to hear from you.
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📌 Restaurant & Bar Host - Shell House (New South Wales)
🏢 The Point
📍 New South Wales