Job Description
Service Coordinator - 6 month assignment - Smithfield
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Location: Smithfield, NSW
n Duration: 6-month assignment
n Hours: Monday to Friday, 7:30am - 3:30pm
n Pay Rate: $37 per hour
n Start: ASAP
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Our client, a leading provider of compressed air and power generation solutions is currently seeking an experienced Service Coordinator for an immediate start. This is a full-time, 5-day-per-week opportunity offered as a 6-month assignment.
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This role is suited to someone with strong coordination skills, excellent attention to detail, and the ability to manage competing priorities in a quick-paced service environment.
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About the role
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As the Service Coordinator, you will be responsible for managing and coordinating service activities to ensure efficient and high-quality service delivery to customers. You will work closely with service technicians, customers, and internal stakeholders to schedule works, monitor progress, and support day-to-day service operations.
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Key responsibilities
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Coordinate and schedule service technicians for routine maintenance, installations, and breakdown repairs
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Optimise technician schedules to ensure efficient use of time and resources
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Facilitate all site entry and mobilisation requirements
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Monitor technician availability and adjust schedules to meet urgent requests and operational changes
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Assess customer service needs and recommend suitable service plans
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Ensure all costs are allocated to service work orders accurately and in a timely manner
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Generate invoices following completion of service work in line with company guidelines
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Maintain and update relevant databases and service records
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Keep accurate records of customer interactions and service delivery activities
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Prepare reports on service utilisation, customer outcomes, and service effectiveness
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Support continuous improvement of service coordination processes and procedures
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About you
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To be successful in this role, you will have:
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Strong organisational and time management skills
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Excellent communication and interpersonal skills
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The ability to work collaboratively with internal teams and external stakeholders
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Strong problem-solving ability and attention to detail
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The ability to remain composed when managing urgent requests and changing priorities
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Experience using scheduling systems and Microsoft Office Suite
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A customer-focused approach and commitment to quality service delivery
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A current Driver's Licence
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Why apply?
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Immediate start available
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Monday to Friday roster with consistent hours
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Competitive hourly rate of $37 per hour
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Opportunity to join a busy and supportive service team
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6-month assignment with full-time hours
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📌 Service Coordinator - 6 Month Assignment - Smithfield (New South Wales)
🏢 Findmea
📍 New South Wales