Job Description
Department of Government Services – Melbourne VIC
The Onboarding Business Analystis responsible foridentifying,developing,improvingandimplementing best practice processes that support the successful onboarding of shared services into the Department.
Key Accountabilities
Activelyparticipateinor independently lead strategic projects and initiatives from conception to implementation.
Examples include the design, development and implementation of business process improvements and technical system solutions that support successful delivery of grant programs and build organisational capability and efficiency within a cost-recovery operating environment.
Provide end-to-endgrantprogramprocessdesign and delivery support, including mapping the full grant program lifecycleandidentifyingpotentialgaps in process, data and systems, and opportunities for improvements.
Lead workshops, consult and collaborate with a range of stakeholders to elicit,documentand analyse business requirements and provide evidence-based options and recommendationstofacilitatedecisionmaking.
Respond to and direct stakeholder enquiries and communications throughout the consultation process.
Proactively coordinate and lead implementation activities including liaising with relevant stakeholders and working closely with implementation teams, project managingdeliverables,overseeingandparticipatingintestactivities,identifyingandresolving issues, planning change management activities to ensure successful adoptionandfacilitatinghypercare post-deployment where needed.
About You
To be successful in this role, you will need excellent analytical, strategic and systems thinking skills, strong written and verbal communication.
Expertisein managing process analysis and process modelling,



technical requirements analysis and data mapping activities in a complex operating environment.
A solid understanding of business analysis and process design principles, their application, the resulting transformation requirements and how to support management of the required organisational changes.
Innovation and Continuous Improvement:Uses understanding of clients or stakeholders' context to design and implement systems for continuous improvement within team or organisation; reviews and analyses internal and external information to improve effectiveness and quality of work; creates team environments where innovation and creativity are fostered and rewarded.
Systems Thinking:Diagnoses trends, obstacles and opportunities in the internal and external workplace that connect to own work andteamswork; coaches others in using systems thinking to solve problemsandcreate solutions; understands the linkages between systems and communities to inform policy; conceptualises and defines the systems working within the organisation.
These roles (x2)arefixed term positions for twoyears,andbased in ourMelbourne CBDoffice.This position is only open to applicants with relevant rights to work in Australia.
For more information, please seethePosition Description
Other relevant information
To be eligible for appointment to this role, applicantswillpossesscorrespondingwork rights for the advertised employment period.
Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.Preferred applicants willbe requiredto undertake pre-employment screening.
DGSactively promotesdiversity,inclusionandan equal opportunity workplace.
We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples.
All roles atDGScan beworkedflexibly,howeverit may differ from role to role.
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📌 Business Analyst (Victoria)
🏢 Department of Government Services
📍 Victoria