Job Description
Tender Loving Care Disability Services – Bankstown NSW
n
At Tender Loving Care Disability Services, we believe every person deserves the opportunity to live their best life. As one of Australia's growing disability providers, we deliver high-quality, person-centered supports that empower people with disability to achieve their goals while maintaining choice, dignity and independence.
n
We are seeking an experienced, commercially focused and people-centered NSW State Manager to lead our largest operational region and play a key role in our national growth strategy.
n
Reporting directly to the Group CEO, you will provide strategic and operational leadership across New South Wales, ensuring exceptional service delivery, financial sustainability, regulatory compliance and outstanding client outcomes.
n
This is an opportunity for a leader who thrives in a fast-paced environment, enjoys building high-performing teams and wants to make a genuine difference.
n
Lead. Inspire. Grow.
n
At Tender Loving Care Disability Services, we believe every person deserves the opportunity to live their best life. As one of Australia's growing disability providers, we deliver high-quality, person-centered supports that empower people with disability to achieve their goals while maintaining choice, dignity and independence.
n
We are seeking an experienced, commercially focused and people-centered NSW State Manager to lead our largest operational region and play a key role in our national growth strategy.
n
Reporting directly to the Group CEO, you will provide strategic and operational leadership across New South Wales, ensuring exceptional service delivery, financial sustainability, regulatory compliance and outstanding client outcomes.
n
This is an opportunity for a leader who thrives in a fast-paced environment, enjoys building high-performing teams and wants to make a genuine difference.
n
About the Role
n




As NSW State Manager you will be responsible for:
n
n
Leading all disability operations across New South Wales.
n
Driving sustainable business growth through client acquisition, service expansion and market development.
n
Managing financial performance, budgets and profitability across the state.
n
Leading, coaching and developing multidisciplinary leadership teams.
n
Ensuring compliance with the NDIS Practice Standards, Quality Indicators and relevant legislation.
n
Maintaining exceptional participant experiences and safeguarding quality outcomes.
n
Monitoring operational performance through KPI reporting and continuous improvement initiatives.
n
Building strong relationships with participants, families, hospitals, support coordinators, government agencies and community stakeholders.
n
Leading workforce planning, recruitment and retention strategies.
n
Managing organisational risk, incidents, complaints and quality improvement activities.
n
Supporting strategic projects and contributing to the national leadership team.
n
n
About You
n
You are an experienced leader who combines commercial acumen with genuine compassion and understands that quality care and strong business performance go hand in hand.
n
You will bring:
n
n
Extensive senior leadership experience within the NDIS disability sector.
n
Strong operational and financial management capability.
n
Demonstrated experience managing large multidisciplinary teams across multiple locations.
n
A proven track record of business growth and service development.
n




Excellent knowledge of NDIS legislation, Practice Standards and compliance requirements.
n
Exceptional communication, negotiation and stakeholder engagement skills.
n
Experience leading organisational change and continuous improvement.
n
Strong analytical and problem-solving capability.
n
A collaborative leadership style that inspires accountability and high performance.
n
n
Essential Requirements
n
n
Current NDIS Worker Screening Clearance (or ability to obtain).
n
Current Working with Children Check (where applicable).
n
Current Australian Driver Licence.
n
National Police Check.
n
Full Australian working rights.
n
n
Why Join Tender Loving Care?
n
At Tender Loving Care, we're building more than a disability service we're building a culture where people genuinely matter.
n
We offer:
n
n
Executive leadership opportunity with a growing national organisation.
n
Chance to influence strategic direction and innovation.
n
Supportive executive leadership team.
n
Professional development and career progression.
n
Competitive salary package with performance incentives.
n
Flexible work arrangements.
n
A values-driven organisation committed to quality, inclusion and continuous improvement.
n
n
About Tender Loving Care
n
Tender Loving Care Disability Services is a registered NDIS provider delivering a broad range of supports including:
n
n
Supported Independent Living (SIL)
n
Specialist Disability Accommodation (SDA)
n
Community Participation
n
Support Coordination
n
Allied Health
n
In-Home Supports
n
Short Term Accommodation and Respite
n
High Intensity Supports
n
Complex Behaviour Support
n
n
Our vision is simple to deliver exceptional care that empowers people to live independently, safely and with purpose.
#J-*****-Ljbffr

📌 State Manager - Nsw (New South Wales)
🏢 Tender Loving Care Disability Services
📍 New South Wales