Job Description
Mater Central Queensland - Rockhampton - South Brisbane QLD
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Contract
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1d ago , from Mater Central Queensland - Rockhampton
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Job no: ******
n Work type: Fixed Term
n Location: South Brisbane
n Categories: Administration
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About the role
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Mater at Home has exciting opportunities for experienced Senior Administration Officers to join the team on a full time and part-time (19 hours per week), 12‐month maximum‐term contract.
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This is a fantastic opportunity to contribute to a service that makes a real difference in the lives of our clients and supports a multidisciplinary team of healthcare professionals.
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Salary range: $***** - $***** per hour plus superannuationand access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
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What you'll be doing
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As a Senior Administration Officer, you will play a pivotal role in ensuring the smooth operation of administrative processes across Mater at Home. You'll be responsible for:
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Responding to and directing incoming phone calls, emails, and other inquiries in a prompt and courteous manner.
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Maintaining the reception area providing a welcoming oasis for all staff and visitors.
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Admitting, booking and discharging patients in Mater's Patient Management Systems.
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Liaising with Finance, checking health fund eligibility and providing quotes
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Manage and maintain accurate files, records, and discussions with the utmost discretion, adhering to all administrative and financial policies.
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Dive into tasks like data entry, referral management, client appointment bookings, customer service & ensuring everything is in its right place.
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Liaise effortlessly with various departments, fostering smooth communication and workflow.
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Offer indispensable support to our senior management, making sure their administrative needs are met with excellence
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About you
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Previous administration experience working in a multi-disciplinary healthcare environment.
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Confident (intermediate) user of the Microsoft Office suite, including Teams.
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Clear and empathic communicator with a passion for delivering exceptional customer service.
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High level literacy skills, excellent phone manner and ability to convey information accurately and effectively with discretion.
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Ability to critically analyse complex information, and problem solve using own initiative to deliver solutions, elevate appropriately to seek guidance and influence others.
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Strong attention to detail and highly organised, with the ability to balance conflicting demands and prioritise business requirements.
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A quick learner with the ability to prioritise and manage multiple systems, functions and processes.
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Ability to maintain composure when confronted with a challenging situation.
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Demonstrated ability to operate both autonomously and within a large in a multi-disciplinary team.
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Materis Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research- and it's our people who make the difference.
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We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation,



compassion, and excellence.
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Increase your take-home paywith generous salary packaging options, including meal and entertainment benefits
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Grow your careerwith access to industry-leading training and professional development through Mater Education
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Wellbeing supportthrough our Employee Assistance Program and on-site pastoral care teams
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Access a range of health and wellbeing serviceswith a corporate discount on private health insurance
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Exclusive discountsacross dining, retail, travel, accommodation (just to name a few!)
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Stay activewith unlimited access to discounted gyms via the Fitness Passport program
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Convenient, discounted on-site parking
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Enjoy great foodwith reduced prices at our campus cafés and coffee spots
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Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
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Be part of something bigger.Make your move with
Mater.#GetBetterWithMater
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For more information regarding the role, please contact Janelle Corbett
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Applications closeSunday 23rd August ****-please note, we may contact applicants prior to the closing date.
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Direct applications only- we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre-Employment checks (including criminal history, working rights, medical and working with children checks).
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Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.Visit ourReconciliation webpage.
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Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
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Applications close: 23 Aug **** E. Australia Standard Time
#J-*****-Ljbffr

📌 Senior Administration Officer (Queensland)
🏢 Mater
📍 Queensland