Job Description
Part-Time / Casual | South West Sydney | $38-$45 per hour + super
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About Spirit Care
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Spirit Care is a registered NDIS provider based in South West Sydney, delivering person-centred disability supports across our community.
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Since commencing operations in late ****, we have grown quickly and are continuing to strengthen the systems behind our services. We are now looking for an experienced and highly organised Accounts & NDIS Billing Officer to take ownership of our day‐to‐day billing, claims, payments and accounts receivable processes.
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This is an important role within the business. We are looking for someone who doesn't simply raise invoices — we need someone who follows the process from service delivery through to successful payment and reconciliation.
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The Role
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Your responsibilities will include:
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Preparing and submitting NDIS claims, including bulk payment requests
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Raising and issuing invoices to plan managers, self‐managed participants and other funding bodies
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Monitoring accounts receivable and maintaining accurate aged debtor records
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Proactively following up overdue invoices and unpaid claims
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Investigating rejected, disputed or partially paid invoices and following them through to resolution
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Reconciling incoming payments against invoices and claims
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Processing accounts payable, supplier invoices and staff reimbursements
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Preparing payment runs as required
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Maintaining accurate financial records across our accounting and operational systems
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Identifying billing discrepancies, missing information and potential payment issues before they become larger problems
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Providing regular updates to management on outstanding debtors, claims and payment issues
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Assisting with general finance and accounts administration as required
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About You
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We are looking for someone who is organised, persistent and exceptionally detail‐focused.
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Ideally, you will have:
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Previous experience in accounts receivable, accounts payable, billing or bookkeeping
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NDIS billing and claiming experience - highly regarded
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An understanding of NDIA‐managed, plan‐managed and self‐managed funding arrangements
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Experience with NDIS claiming systems and processes
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Experience using Xero, MYOB or similar accounting software
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Strong Excel and spreadsheet skills
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Confidence reconciling payments and investigating discrepancies
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Solid written and verbal communication skills
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The confidence to professionally and persistently follow up outstanding accounts
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The ability to manage priorities independently and follow matters through to completion
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A high level of discretion when handling participant and financial information
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Experience working within an NDIS provider, plan manager or disability services organisation will be particularly well regarded.
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What We Offer
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$38-$45 per hour + super (casual), depending on experience
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Flexible part‐time/casual hours
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Remote/hybrid flexibility available following initial onboarding
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Direct access to management and the ability to make improvements rather than simply follow outdated processes
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An opportunity to become an important part of a growing NDIS provider
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Scope for the position to grow as the business continues to expand
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#J-*****-Ljbffr

📌 Accounts & Payments Officer (New South Wales)
🏢 Spirit Care
📍 New South Wales