Job Description
Anglicare WA is seeking a Feedback & Complaints Lead to strengthen accountability and service quality across the organisation. Based in East Perth on a part-time 30-hour week, you will drive the feedback framework with trauma-informed, culturally protected practices and timely, fair outcomes.
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You will analyse feedback data, report to senior leaders and the Board, and partner with services to translate insights into meaningful service improvements while coaching staff in best-practice processes.
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📌 Trauma-Informed Feedback & Complaints Lead (Perth)
🏢 @
📍 Perth