Job Description
Recruitmark is partnering with a well-established Australian, family-owned business specialising in cable and connectivity solutions for the infrastructure, energy, mining, rail, and industrial sectors. With more than 25 years of industry experience, the organisation has built a strong reputation for delivering quality solutions, exceptional customer service, and trusted partnerships across Australia's critical industries.
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About the Role
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We are seeking a proactive and customer-focused Internal Account Manager. In this role, you'll manage a portfolio of existing customers through regular outbound calls and day-to-day account support, building strong relationships while identifying opportunities to grow sales. Working closely with the external sales team and internal stakeholders, you'll play a key role in delivering exceptional customer service and ensuring clients receive the right solutions.
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This is an office-based role located in Unanderra, New South Wales.
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Key Responsibilities
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Managing, retaining, and growing an assigned portfolio of trade and commercial customers through regular engagement and account support.
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Maintaining consistent outbound call activity to strengthen customer relationships and identify new sales opportunities.
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Identifying opportunities to grow existing accounts, reactivate inactive customers,



and promote relevant products and solutions.
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Delivering exceptional customer service by responding to enquiries, preparing quotations, and providing ongoing account support.
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Collaborating with internal sales, operations, and customer service teams to ensure a seamless customer experience and timely follow-up.
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About You
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Experience in Internal Sales, Customer Service, Sales Support, or Account Management.
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Confident communicating with customers over the phone and building long-term relationships in a fast-paced environment.
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Strong organisational skills with the ability to manage multiple customer enquiries and priorities.
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A proactive and customer-focused mindset with the ability to identify sales opportunities and deliver tailored solutions.
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Motivated to build a long-term career in sales and account management within a supportive team setting
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Why Consider?
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Join a trusted and growing organisation with a strong reputation in its industry.
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Be part of a collaborative, supportive, and high-performing team environment.
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Access genuine opportunities for career progression and professional development.
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Applicants must be Australian/New Zealand citizens or have Permanent Residency.
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📌 Internal Account Manager (Wollongong)
🏢 Recruitmark
📍 Wollongong