Join our Team as a Duty Manager
We are seeking an experienced and capable Duty Manager to join the team at Bunbury Farmers Market.
This is a hands-on leadership role for a reliable retail professional who can support the effective operation of the store, maintain high standards across the shop floor, and provide practical leadership during trading hours.
Reporting to the Retail Store Manager and working closely with Department Managers and store team members, the core of this role is centred on operational oversight, guest service, retail presentation, cleanliness, team support, and sound day-to-day decision-making.
About Us
Bunbury Farmers Market is a leading regional independent retailer of fresh produce and Market Made meals.
We provide high-quality specialist departments, including our Gourmet Butcher/Deli, Dairy, Groceries, Sweet and Savoury Pastries, and Café.
We source our produce from over 150 local growers and, together with our partners Hancock Prospecting, are poised for rapid growth as we continue achieving"Extreme Value and Extreme Freshness"in everything we do.
Role Summary
Reporting to the Retail Store Manager, the core of this role is supporting the smooth and effective operation of the store during trading hours.
You will maintain high standards across retail presentation, guest service, cleanliness, safety, and operational execution, while providing visible leadership and practical support to Department Managers and store team members.
Your duties will include:
Maintaining high standards of retail presentation, guest service, and store cleanliness across the Market.
Supporting and upholding the processes and standards used by Bunbury Farmers Market to achieve retail excellence.
Developing a strong working knowledge of all aspects of the store's retail operations.
Making effective day-to-day decisions to support smooth store operations.




Monitoring and supporting the delivery of high guest service standards.
Assisting Department Managers with sales performance, retail standards, and daily operational requirements.
Supporting, leading, and motivating store team members in line with company expectations.
Acting as a key point of contact at store level for day-to-day operational matters.
Working collaboratively with colleagues, contractors, service providers, and other stakeholders to resolve issues and support store operations.
Identifying operational issues and responding in a practical, timely, and guest-focused manner.
Maintaining a visible, approachable, and supportive presence on the shop floor during trading hours.
Supporting safe work practices and contributing to a clean, safe, and well-presented store environment.
Keeping relevant managers and team members informed of operational matters that may affect the store or guest experience.
Seeking guidance or assistance when required to ensure work is completed safely, accurately, and efficiently.
Performing other duties reasonably required within the scope of the position and the employee's skills and experience.
What You Will Bring
Previous experience in retail, store supervision, duty management, department management, or a similar operational leadership role.
The ability to support the day-to-day operation of a busy, high-volume retail environment.
Strong guest service skills and a genuine commitment to delivering a positive guest experience.
The ability to lead, support,



and motivate team members in a practical and respectful manner.
Sound judgement and the ability to make effective decisions during trading hours.
Strong communication and interpersonal skills when dealing with colleagues, guests, suppliers, contractors, and service providers.
Excellent attention to detail and a commitment to maintaining consistent retail, presentation, cleanliness, and safety standards.
A practical and considered approach to problem-solving.
The ability to remain calm, organised, and effective under pressure.
The flexibility to respond positively to changing operational requirements.
A reliable, punctual, accountable, and positive approach to daily responsibilities.
The ability to work collaboratively and contribute positively to team outcomes.
A commitment to workplace health and safety, company policies, procedures, values, and standards.
Full, unrestricted rights to work in Australia, if applicable to the position.
Why Join Us?
We believe our success is driven by our people.
You aren't just getting a job; you're joining a community-focused company with a clear vision for growth.
We offer:
A visible leadership role within a respected regional employer.
The opportunity to support high-quality local produce and outstanding guest service.
Career development in retail leadership and operational management.
A collaborative culture that values initiative, accountability, and teamwork.
How to Apply
Please submit your résumé and a cover letter outlining your relevant retail or operational leadership experience and why you would be a excellent fit for this role.
We thank all applicants for their interest; however, only those selected for interview will be contacted.
The Bunbury Farmers Market is an equal opportunity employer committed to building a diverse and inclusive workplace.

📌 Duty Manager (Bunbury)
🏢 Bunbury Farmers Market
📍 Bunbury