Turn Your Love of Cruising into a Dream Career!
Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?
Have a passion for turning travel dreams into unforgettable cruise adventures?
Cruiseabout is searching forcruiseenthusiaststo join ourWest Lakes store!
If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.
Let's turn your passion for cruise holidays into a rewarding career.
Join the cruise revolution and #CruiseIntoYourDreamJob with us!
Why You'll Love Working Here
Because this isn't just a job, it's a crew you'll be proud to sail with.
You'll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins.
With epic travel perks, real career progression, and a culture our people rated 94% Excellent Place to Work®, you'll feel right at home from day one.
What You'll Be Doing
As a Cruise Consultant, you'll be the expert guiding customers from "just dreaming" to "bon voyage!", creating cruise holidays they'll never forget.
Your Key Responsibilities
Quote, book, and invoice cruise bookings and packages with accuracy and flair
Achieve monthly sales targets and KPIs
Deliver outstanding service across walk-in, email, and phone enquiries
Maximise every opportunity through upselling and cross-selling
Monitor and action all relevant mailboxes daily
Maintain strong product knowledge to confidently recommend the perfect cruise
Who We're Looking For
You're passionate, driven, and love working toward results, especially when travel is involved.
You'll Bring
Proven customer service experience with exposure to sales targets
Previous travel or cruise experience (preferred but not essential)
GDS experience (preferred but not essential)
A keen eye for detail and strong problem‐solving skills
The ability to thrive in a fast‐paced workplace
Motivation, organisation, and a love of exceeding expectations
What's In It For You?




Cruise Perks GaloreOpportunities for onboard ship inspections and exclusive cruise discounts for your own adventures.
See the WorldIndustry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe.
Award‐Winning CultureCruiseabout proudly scored an outstanding 94% in the Great Place to Work® survey—our people genuinely love what they do and who they work with!
Backed by Flight Centre Travel Group Australiaa certified Great Place to Work® (ANZ)
Diverse & Inclusive CrewWe're an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds.
Learn & GrowTailored Learning & Development pathways, including in‐depth cruise product training.
Exclusive Staff BenefitsAccess to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan.
Endless Career OpportunitiesGrow your career across our global network—we proudly promote from within.
Health & WellbeingCorporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives.
Mental Health SupportEmployee Assistance Program available for you and your family.
Social & Industry EventsAwards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok ****!).
Giving BackPaid parental and volunteer leave, plus opportunities to support charities through Workplace Giving.
Sustainability at the HelmWe're committed to protecting the oceans and the future of cruising through responsible and sustainable practices.
Reconciliation Action PlanBe part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
#J-*****-Ljbffr

📌 Cruiseabout Travel Consultant - West Lakes, Sa (Adelaide)
🏢 Flight Centre Travel Group
📍 Adelaide