Job Description
Are you an energetic people person with a passion for customer service, tourism, and hospitality? We are looking for a Visitor Experience & Tour Guide to join our team and help create memorable experiences for guests through engaging tours, exceptional service, and hands‐on operational support.
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This is an exciting opportunity to work in a unique visitor‐focused environment where you'll interact with guests daily, support events, and contribute to an outstanding customer experience.
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Benefits
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Competitive pay rate of $***** per hour
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Flexible roster working 3 to 5 days per week
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Diverse role across tours, retail, hospitality, events, and customer service
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About the Role
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Reporting to the Site Manager, you will be responsible for providing exceptional visitor experiences while supporting the day‐to‐day operation of the site. This role requires a confident communicator who enjoys engaging with people and can work effectively with limited supervision.
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Key Responsibilities
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Deliver engaging and informative tours that create memorable visitor experiences
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Provide exceptional customer service and build positive relationships with guests
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Assist with ticket sales, retail sales, and bar service
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Support the delivery of onsite events and visitor activities
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Maintain compliance with safety, operational, and customer service standards
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Contribute to visitation, revenue, and customer satisfaction targets
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Maintain presentation standards through general cleaning and site upkeep
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Develop strong product knowledge and confidently communicate key information to visitors
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About You
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To be successful in this role, you will possess:
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Minimum 2 years' experience in hospitality, tourism, retail, or a customer-facing role
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Current RSA (Responsible Service of Alcohol) certification
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Strong communication and interpersonal skills
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A friendly, confident, and engaging personality
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Excellent customer service skills and a passion for creating positive guest experiences
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Ability to work independently while maintaining high standards
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Robust organisational skills and attention to detail
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Flexibility to work a roster across 3 to 5 days per week
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ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
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Aboriginal and Torres Strait Islander people are encouraged to apply.
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-*****-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-*****-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS ******
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📌 Visitor Experience & Tour Guides (Bundaberg Central)
🏢 Manpower Australia
📍 Bundaberg Central