Job Description
Dental Receptionist / Clinic Coordinator
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The Dental Group is seeking a friendly and motivated Receptionist / Clinic Coordinator to become an integral part of our vibrant teams at The Dental Lounge. This is a full time position based in Double Bay, offering a fantastic opportunity to work in a pleasant environment focused on patient care.
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You will be the first point of contact for our patients, contributing to a positive dental experience in a busy, supportive setting.
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Key Responsibilities:
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Warmly greet and assist patients as they arrive, ensuring a welcoming atmosphere.
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Manage appointments and patient inquiries via phone and in-person.
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Coordinate patient billing and insurance claims to facilitate smooth transactions.
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Maintain accurate patient records and scheduling.
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Guide patients through treatment options, assisting with plan coordination and payment options
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Personalise treatment plans, manage appointments, and oversee payments
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Proactively rebook patients for treatments.
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Handle correspondence, manage inventory, and keep the reception area organised.
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Work collaboratively with dental professionals to optimise patient flow.
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The ideal candidate will possess:
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Previous experience in a receptionist role, preferably in a dental or healthcare setting.
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Sales experience is preferred for this role
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Excellent communication and interpersonal skills, with a warm and friendly demeanour.
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Strong organisational skills and attention to detail.
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Ability to multitask and handle high volumes of calls and visitors.
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Basic knowledge of dental terminology and insurance processes is a plus.
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A commitment to delivering exceptional patient care and support.
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Convenient locations close to public transport
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📌 Dental Receptionist / Clinic Coordinator (New South Wales)
🏢 Dental Lounge
📍 New South Wales