Job Description
Looking to kick-start your career in a supportive corporate environment?
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About the Opportunity
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We are looking for someone with a positive attitude, great customer service skills and a genuine willingness to learn. Whether you have worked in retail, hospitality, customer service, call centres or administration, we would love to hear from you.
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Why Join Crawford?
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No insurance experience required – we will teach you everything you need to know
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Supportive, social team that wants to see you succeed
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Join a global leader in insurance and claims management
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Genuine career progression and development opportunities
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About You
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Positive, enthusiastic and eager to learn
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Passionate about delivering great customer service
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Solid communication and relationship-building skills
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Highly organised with excellent attention to detail
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Able to manage competing priorities in a fast-paced environment
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A team player who enjoys helping others
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Key Requirements
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Exceptional customer service skills
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Strong organisational and time management skills
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Excellent verbal and written communication
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High attention to detail
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Administration, call centre, retail or customer service experience highly regarded
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Insurance or claims experience desirable but not essential
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Key Responsibilities
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Register and lodge claims
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Manage team inboxes and correspondence
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Update and maintain claims management systems
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Prepare reports and documentation
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Respond to customer enquiries via phone and email
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Liaise with clients and service providers
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Provide administrative support to the wider team
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Assist with claims-related activities as required
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📌 Business Services Administrator (New South Wales)
🏢 Crawford
📍 New South Wales