Job Description
About the role
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We're looking for a true Branch Manager to lead the Mackay branch of this impressive, service-based company. This is a hands-on leadership role with genuine ownership across P&L; performance, top-line revenue development, operational efficiency and the engagement of service teams and support functions. Suited to a commercially minded leader, the opportunity offers scope to influence branch performance, lift capability and drive growth in a key regional market.
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Duties
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Drive branch performance and operational efficiencies through a capable, customer-focused service team
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Ensure the internal sales team is working at pace to maximise opportunities across the Mackay market
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Bring sales and operations together to uncover recent business opportunities, improve customer outcomes and drive repeat business
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Lead with presence across the whole branch, setting clear expectations and building a high-performance culture
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Take full responsibility for branch P&L;, using commercial insight to improve revenue, margin and service delivery
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Skills and Experience
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Robust branch, operations or general management credentials, ideally with experience leading both sales and service functions
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Industry experience aligned to industrial services, field services or a related branch-based environment
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Commercially savvy, with a strong understanding of sales,



revenue generation, operational delivery and customer retention
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Demonstrated exposure to P&L; responsibility, budgeting and performance management
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A visible, practical leader who can embed change, lift standards and drive best practice across a regional branch
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Local Mackay market knowledge, or the ability to quickly build strong regional customer and team relationships, will be highly regarded
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Benefits
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National organisation with genuine career advancement opportunities
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Attractive bonus component attached to branch performance
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Opportunity to lead a key Mackay branch for an organisation recognised as a leader in its field
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Business continually looking to grow, with a strong acquisition focus and appetite for ongoing improvement
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About the company
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This national organisation has a proud history and operates across the industrial services market, supporting customers across key regional and metropolitan locations including Mackay.
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Culture
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The business has evolved over the years to become the national organisation it is today, with plenty of examples of employees progressing their careers through the business. Leaders are given the autonomy to make decisions, build capability and shape strong outcomes at branch level.
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📌 Branch Manager (North Mackay)
🏢 Sharp & Carter
📍 North Mackay