Job Description
Keolis Northern Beaches is seeking an experienced Customer Experience qualified to join our Brookvale-based team. You will manage customer feedback, commendations, and complaints to ensure prompt, consistent resolutions and maintain KPI performance.
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Collaborate with staff across Keolis to investigate issues, log actions, and report on trends while supporting a positive customer image as our fleet expands with zero-emission buses.
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📌 Customer Experience Partner - Transit Services (New South Wales)
🏢 Keolis Northern Beaches
📍 New South Wales
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