Job Description
Employer: Jatec Petroleum Pty Ltd t/a Shell Grenfell
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Location: Grenfell NSW ****
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Job Type: Full time (38 hours per week)
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Salary range: $75,000 - $85,000 per annum
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Our client, Jatec Petroleum Pty Ltd t/a Shell Grenfell is looking for a skilled Retail Manager to join their team.
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Job Responsibilities
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Plan, organise and oversee the daily operations of the fuel station, convenience store and Friesta Café to ensure efficient and profitable business performance.
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Supervise, train and support retail and café staff, including preparing rosters, allocating duties and monitoring performance.
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Deliver excellent customer service by handling customer enquiries, resolving complaints and maintaining a high standard of service.
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Monitor inventory levels, coordinate purchasing and maintain adequate stock of fuel, retail merchandise, beverages, groceries and café supplies.
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Oversee café and takeaway operations, ensuring food quality, hygiene and compliance with food safety regulations.
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Monitor daily sales, cash handling, banking procedures and financial reports to achieve business objectives.
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Develop and implement promotional activities and sales strategies to increase revenue and enhance customer engagement.
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Liaise with suppliers to ensure the timely procurement and delivery of fuel,



retail products and food supplies.
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Ensure compliance with workplace health and safety, food safety, consumer legislation and company policies.
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Analyse sales performance and operational reports, identify improvement opportunities and implement strategies to maximise profitability.
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Maintain the presentation, cleanliness and safety of the service station, convenience store and café.
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Build and maintain solid relationships with customers, suppliers and the local community to support business growth.
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Eligibility Criteria
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Minimum Certificate IV qualification or an equivalent qualification in a relevant field.
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At least one year of recent post-qualification experience working as a Retail Manager.
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Ability to lead, motivate and supervise a team.
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Good verbal and written communication skills.
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Ability to work flexible hours, including weekends.
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Ability to drive sales, achieve targets, and implement sales strategies.
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Ability to communicate and liaise effectively with staff, customers, suppliers, and management.
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Strong visual merchandising skills.
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Strong problem-solving and decision-making skills.
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Ability to multitask, prioritise responsibilities, and maintain a well-organised retail environment.
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📌 Retail Manager (New South Wales)
🏢 VA Recruitment
📍 New South Wales