22 Aug
|
Able Living Group
|
New South Wales
22 Aug
Able Living Group
New South Wales
Job Description
(Ability to provide occasional relief at Mont Albert Showroom highly regarded - operating hours may be expanded to Saturday mornings in the future)
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$60,000 – $65,000 + Super
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Long term role
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About Able Living
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Able Living has been a trusted provider of assistive technology for over 30 years. We support individuals, families, and health professionals by supplying a wide range of mobility, daily living, and rehabilitation equipment. Our focus is on practical solutions, quality service, and helping people live more independently.
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You can read more about us at
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About the Role
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We are seeking a
skilledShowroomSpecialist
/ Customer Service to join our team, based at our Carnegie branch. This role focuses on delivering high-quality customer service, relationship building and product demonstrations, while supporting established admin processes.
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You will work closely with customers, carer's, and both internal and external teams to ensure appropriate equipment solutions are recommended, accurately recorded, and efficiently processed.
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Applicants who are able to provide occasional relief at our Mont Albert branch as required are highly regarded.
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Key Responsibilities
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Provide first point of contact for walk in customers and other third party professionals visiting our Showroom.
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Provide outstanding Customer service via phone, email, and in the showroom.
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Understand and record customer needs.
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Process sales, quotes,
orders, and delivery bookings accurately
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Enter, update, and maintain customer, product, and order records across internal systems
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Check pricing, availability, funding, and delivery details using multiple systems
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Coordinate with internal teams and external partners to ensure orders are completed correctly
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Maintain current product knowledge across the assistive technology range
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About You
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Clear and qualified communication skills, both verbal and written
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Ability to accurately use multiple computer systems to record and retrieve information
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Capacity to follow instructions, work within established procedures, and adapt to new processes
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Ability to work effectively as part of a team and take direction as required
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Customer-focused approach, demonstrating respect and professionalism in all interactions
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Willingness to learn and maintain knowledge across the assistive technology product range
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Previous experience in healthcare, allied health, administration, or sales is desirable but not essential
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Additional language skills are considered an advantage
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What We Offer
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Comprehensive product and systems training
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A supportive, cooperative team environment
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Exposure to a broad range of assistive technology and mobility equipment
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Meaningful work that makes a positive difference to customers' lives
#J-*****-Ljbffr
📌 Showroom Specialist / Customer Service (New South Wales)
🏢 Able Living Group
📍 New South Wales