Job Description
At The Good Guys, we're here to help families live better for less. Since ****, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics. We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial. Great careers start at The Good Guys – begin your journey with us today. Why join The Good Guys?
n
n
Fast paced and exciting setting where diversity is celebrated, and creativity and ideas are valued.
n
Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
n
Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S; Trading).
n
Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
n
We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
n
Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
n
Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
n
Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by **** and continue to improve the way we reduce, reuse, and recycle.
n
n
Job Description
n
As a P&C; Business Partner, you will be a trusted advisor to business leaders, providing practical coaching and guidance to strengthen leadership capability,



enhance team performance, and achieve business objectives. This is a hands-on Employee Relations role, managing a broad range of cases end-to-end while driving consistent, pragmatic and commercially sound outcomes.
n
Key responsibilities will also include:
n
n
Provide timely, practical advice, coaching and support to leaders to enable effective people decisions aligned to business objectives and values.
n
Deliver training to leaders on key people capability topics, employee relations processes and wage compliance requirements.
n
Lead and manage employee relations matters end-to-end, including investigations, grievances, workplace disputes and disciplinary processes.
n
Prepare and manage ER documentation, including allegation letters, outcome letters and consultation materials.
n
Coach and support leaders in managing misconduct, performance, disciplinary matters and workplace conduct issues.
n
Provide guidance and support for the management of workplace and personal injury matters.
n
Contribute to key People & Capability activities, including engagement, talent and succession planning initiatives.
n
Partner with internal stakeholders, including Safety, Risk, Fraud and Forensics teams, to support business outcomes and compliance.
n
Deliver reporting, insights and analysis on People & Capability metrics, initiatives and compliance outcomes.
n
Identify and elevate risks, compliance gaps and improvement opportunities, while contributing to People & Capability projects and continuous improvement initiatives.
n
n
Qualifications
n
n
2-5 years of Employee Relations case management experience
n
Ability to effectively manage competing priorities in a high volume and fast-paced environment
n
Proactive, solutions focussed and flexible approach
n
Tertiary qualifications in HR, Business Management or similar
n
n
Additional Information
n
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
n
Job Location
#J-*****-Ljbffr

📌 People & Capability Business Partner (Victoria)
🏢 JB Hi-Fi & The Good Guys
📍 Victoria