Job Description
ABOUT US
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Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.
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Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.
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We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses nationally.
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ABOUT THE ROLE
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Mounties Health and Fitness is currently seeking an experienced Swim School Manager to lead the ongoing success, growth and operational excellence of our Swim School.
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This role will oversee all Learn to Swim programs, aquatic education services, staff management, customer experience, program administration and commercial performance.
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More specifically, your duties will include but are not limited to:
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Lead, mentor and develop Swim School staff, fostering a positive, high-performing team culture.
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Manage recruitment, onboarding, training and performance of Swim School employees.
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Oversee the day-to-day operation of all Learn to Swim and aquatic education programs.
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Ensure the delivery of safe, high-quality swimming lessons in line with industry standards and best practice.
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Monitor class allocations, swimmer assessments, progression and pathway development.
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Drive enrolment growth, customer retention and overall program performance.
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Manage Swim School budgets,



reporting and commercial outcomes to support business growth.
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Collaborate with the Health & Fitness leadership team to enhance member experiences and increase participation.
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Build and maintain strong relationships with members, parents, schools and community stakeholders.
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Contribute to marketing and promotional initiatives to grow awareness and engagement.
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Ensure compliance with aquatic industry regulations, safety standards and organisational policies.
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Maintain accurate program administration, staff qualifications and operational records.
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Promote a strong culture of safety, risk management and exceptional customer service.
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Prepare and present operational and financial reports to senior management.
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ABOUT YOU
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To be successful in securing this role, you will ideally possess the following skills and experiences:
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Proven experience with managing Learn to Swim and/or Squad programs
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Solid leadership, coaching and team development skills
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Sound knowledge of aquatic safety and industry standards
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Excellent communication and stakeholder engagement abilities
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Experience with aquatic or facility management software
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A customer-focused mindset and passion for program growth
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Hold a current Teacher of Swimming and Water Safety Qualification
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Hold a current CPR and First Aid Certificate
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Hold a current Working with Children Check
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APPLICATIONS CLOSE 11:30PM ON SUNDAY, 30 AUGUST ****.
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If you're ready to take the next step in your aquatic leadership career, we'd love to hear from you. Apply now and help shape the future of swimming at Mounties Health & Fitness.
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📌 Swim School Manager - Mounties Group (New South Wales)
🏢 Mounties Group
📍 New South Wales