Job Description
Greater West Landscapes - Badgerys Creek NSW
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Greater West Landscapes is a growing commercial landscaping company delivering high-quality projects across Sydney. We take pride in our work, our people, and the long-term relationships we build with our clients. As we expand into several exciting new projects, we're looking to strengthen our team with skilled, reliable professionals who share our standards.
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The Opportunity
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We're offering a Junior IT Support role for someone looking to start a career in IT Support. You'll work alongside experienced people, learning on the job while gaining the skills to become a IT Support professional.
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This is a genuine opportunity for a hardworking candidate looking to take the next step in their career, working alongside a supportive team that values initiative, quality workmanship, and takes pride in a job well done.
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What You'll Be Doing
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Setting up and testing hardware and mobile devices ahead of new starterand swap dates, and ensuring new staff have working equipment, software and app access on day one
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Assisting with account creation and access set-up on Google and Dropbox under the direction of IT Support - Senior
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Providing first-response troubleshooting for day-to-day hardware, software and connectivity issues, and logging and closing tickets promptly
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Escalating Level 2/3 issues to IT Support - Senior with clear documentation
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Maintaining accurate IT equipment logs and subscription registers e.g. software vendors, mobile phone plans,



hardware/mobile device register.
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Acting as the primary day-to-day owner of the Monday.com IT task board, keeping it current so the team has a live, accurate view of workload
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Conducting regular scheduled device update/maintenance rhythm for office staff
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About You
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We're looking for someone who is hands-on, dependable and takes genuine pride in their work. You'll ideally bring:
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Cert II/III in Information Technology or equivalent is desirable but not required
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Entry level - 0-2 years' experience in IT support, retail/customer service, or a technical trade considered. A genuine interest in technology and willingness to learn is essential.
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Ability to work as a part of a team and deal with a wide range of people in day-to-day conditions
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Commitment to delivering high-quality results and going above and beyond
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Current Driver's Licence, required for regular site travel
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High level of personal integrity, honesty and reliability
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A genuine learning mindset - willing to be coached and to ask for help before guessing
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What We Offer
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Competitive hourly rate of $25-$33
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Structured On-the-job training and mentoring from experienced staff
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Steady, full time work with a growing and reputable company
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A supportive, professional team environment
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Genuine opportunities for development and career progression
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The chance to work across a variety of exciting, high-quality projects
#J-*****-Ljbffr

📌 It Support - Junior (New South Wales)
🏢 Greater West Landscapes
📍 New South Wales